- Report: #1022378
Report - Rebuttal - Arbitrate
Complaint Review: M Pelletier
M PelletierRR8 Owen Sound, Ontario, CANADA Owen Sound, Ontario United States of America
M Pelletier provided false information twice Owen Sound, Ontario
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When I looked at what they will charge my credit card, it is
$60 for 6 sockets
$7.00 for extra one
Sub Total 67.00
Total of order $188.30
I was stunned and called immediately to cancel. Agent indicated it would be 12 to 24 hours to get processed and that I could not cancel until then. That was February 27th. Called back on Feb. 28th at 8:30 and provided the order number to the agent and was told they cancelled the order.
I called back later that day on February 28th just to reconfirm that the order was cancelled and Dave told me it was.
Tonight, March 1st, I see an invoice for $188.30 which will be taken from my credit card.
I am so shocked.
This, in my opinion, is fraudulent business practices.
First, the total of the order should be given prior to confirming the transaction.
I called twice to double check on the cancellation and it was never done.
I don't know what to do. Should I call the credit card company? Better Business Bureau?
This report was posted on Ripoff Report on 03/01/2013 11:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/M-Pelletier/Owen-Sound-Ontario-N4K5W4/M-Pelletier-provided-false-information-twice-Owen-Sound-Ontario-1022378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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