- Report: #316108
Report - Rebuttal - Arbitrate
Complaint Review: MACCO AUTOBODY AND PAINT, MAACO
MACCO AUTOBODY AND PAINT, MAACO18065 EUCLID STREET FOUNTAIN VALLEY, California U.S.A.
MACCO AUTOBODY AND PAINT, AT MAACO WE STAND BEHIND OUR WORKMANSHIP THAT IS SO THEY CAN RUN WHILE YOUR NOT LOOKING FOUNTAIN VALLEY California
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I then returned to the Maaco shop in Fountain Valley on several occasions to have my vehicle inspected and repaired andeach time i went i kept getting the run around. On one occasion I showed Tom Pace an adjuster at the MAACO Fountain Valley location a part of the hood where there was no paint and all I was given was a small can of touch up paint.
The next time I returned to the MAACO shop in Fountain Valley it was closed and the last I herd the owner WEI YANG returned to China with all the other defective things that come out of CHINA. YEAH MAACO America's Bodyshop... MADE IN CHINA.
I then called the number for the MAACO shop in Fountain Valley and was transfered to the Maaco Enterprises Inc., Customer Relations Department in Pennsylvania, at that point I was told I had to send them any issues regarding paint imperfection in writing. I finally received a call from Maaco Customer Relations several weeks later telling me to go to a Maaco shop in Anaheim and to talk to Sam the person authorized to perform the vehicle inspection. I arrived at the Anaheim Maaco shop and Sam wasnt there to conduct the inspection, I then called Maaco Customer Relations and told them that Sam wasnt there to inspect my vehicle. They then called to reschedule the inspection and each time I was scheduled for an inspection he wasnt there. Maaco Customer Relations kept giving me excuse after excuse Maaco has had approximately one and a half years to resolve these paint warranty issues and have failed to honor the MAACO National Gloss and Peeling Warranty that comes with my Signature Service. OR is it the MAACO National Gloss and Peeling Gaurantee that means its gauranteed to peel and loose its gloss anywhere in the nation....
GARDEN GROVE, California
This report was posted on Ripoff Report on 03/08/2008 06:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/MACCO-AUTOBODY-AND-PAINT-MAACO/FOUNTAIN-VALLEY-California-92708/MACCO-AUTOBODY-AND-PAINT-AT-MAACO-WE-STAND-BEHIND-OUR-WORKMANSHIP-THAT-IS-SO-THEY-CAN-RUN-316108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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