- Report: #938528
Report - Rebuttal - Arbitrate
Complaint Review: MAD DOG Multimedia
MAD DOG Multimedia12520 High Bluff Drive Suit 190 San Diego, CA. Internet United States of America
MAD DOG Multimedia Purchased MAD DOG LightScribe & MegaSTOR TripFormat DVD-RW Drive - Did not come with CD to load. Need "ROXIO" CD if someone can provide. Otherwise I own a "BRAND NEW" in a box product that is useless.Internet
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When I got home, I discovered the box did not contain a CD for the purpose of loading the device. I called the service number on the instruction manual only to find it had been changed from a 801 San Diego Area Code to a 916 Sacramento Valley Area Code. The new phone number only goes to an answering service and is never returned.
The store I purchased it from would not help and stated they no longer carried this product and all sales were final. They told me to contact the manufacturer for help.
All I am looking for is the "ROXIO" CD so I can at least use this device until it quits. If anyone has one of these CD's that works, I would be willing to pay for the CD and Shipping.
Stores that sell these products should be held liable as they purchased and sold the product to the public as a guarantee of their endorsement. The manufacturers as well as the retailers get rich while the consumers take it in their wallets. We need legislation to protect us against these RIP-OFFS.
DISABLED - Sacramento, CA
This report was posted on Ripoff Report on 09/08/2012 05:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/MAD-DOG-Multimedia/internet/MAD-DOG-Multimedia-Purchased-MAD-DOG-LightScribe-MegaSTOR-TripFormat-DVD-RW-Drive-Did-938528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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