- Report: #607471
Report - Rebuttal - Arbitrate
Complaint Review: MARIE & LEO MACIOLEK & CONSECO SENIOR HEALTH INSURANCE-LONG TERM IN HOME CARE
MARIE & LEO MACIOLEK & CONSECO SENIOR HEALTH INSURANCE-LONG TERM IN HOME CAREInternet United States of America
MARIE & LEO MACIOLEK - CONSECO SENIOR HEALTH INSURANCE - LONG TERM IN HOME CARE CONSECO SENIOR HEALTH INSURANCE, BANKERS LIFE & CASUALTY, CAPITOL AMERICAN LIFE INSURANCE, FRONTIER NATIONAL INSURANCE COMPANY & OHIO NATIONAL INSURANCE COMPANY CONSECO HEALTH INSURANCE IS A RIP OFF COMPANY THEY HAVE NO REGARDS TO PEOPLE'S LIFE THEY PAY NOTHING IN A TIMELY MANNER & THEIR CUSTOMER SERVICE DEPARTMENT WHEN TRYING TO REACH SOMEONE IS HORRIBLE THE Internet, Internet
*REBUTTAL Individual responds: Spankie is a wholesale liar
*Author of original report: Unmistaken & Not Misguided Employee
*UPDATE Employee: Mistaken and Misguided
There are a few things that if had known beforehand I would have never went to work for them. I did not know that this would be seen as a claim after a few months I was thinking they will get this routine of paying us in some organized timely fashion well they never did! Every month we did not know when were going to get paid. It has even gone up to 5 to 6 weeks without being paid.
Also it is at the adjusters discretion if we even receive payment I was not aware of this until much later matter of fact Dec. 2009 this was brought to my attention as I spoke with a Wayne when I called inquiring about when they were going to send me a check. That's not a steady job if someone can determine how many hours they are going to pay you for. If they the adjusters felt that we did not perform an adequate job then we would not be paid thank God I did not encounter this yet but at this present time they still owe me two claims. I have been calling everyday they say one claim is out in the mail and the other they have not started processing it yet.
The customer service was and is always a very long wait and was horrible before you could actually talk to someone about anything you would be transferred at least six times and that has occurred more times than that on many occasions and I would be on the phone from 45 minutes to hour and sometimes longer trying to get my questions answered about my pay.
They are very unorganized and at one time they had my name on the check but the other young ladies pay and vice verse for her they got our checks mixed up. My amount they reported last year to IRS was incorrect as well.
They Conceso conglomerate of companies are a RIPOFF indeed! Also had I known of the numerous complaints over a 1,000 which have been reported about Conseco company and that they have already been sited and fined for serious violations with their long-term care insurance companies and policies in the amount of 42.3 million the settlement which includes 40 states I would have never went to work for them!
I advise and recommend all not to buy the insurance or work for Conseco or any of it subsidiaries. Their payment on claims is ridiculous and as I did get behind in my bills with paying so much in late fee's and not knowing your pay date you can't plan anything nor could my bills no longer be taking out of my checking account.
This report was posted on Ripoff Report on 05/26/2010 10:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/MARIE-LEO-MACIOLEK-CONSECO-SENIOR-HEALTH-INSURANCE-LONG-TERM-IN-HOME-CARE/internet/MARIE-LEO-MACIOLEK-CONSECO-SENIOR-HEALTH-INSURANCE-LONG-TERM-IN-HOME-CARE-CONSECO-SE-607471. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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