- Report: #576755
Report - Rebuttal - Arbitrate
Complaint Review: MARKETING FOR SUNSET GROUP(M4SG) - CANCUN TRAVEL UNLIMITED/ CANCUN TRAVEL INTERNATIONAL -SUNSET HOTEL
MARKETING FOR SUNSET GROUP(M4SG) - CANCUN TRAVEL UNLIMITED/ CANCUN TRAVEL INTERNATIONAL -SUNSET HOTELCancun, Select State/Province United States of America
MARKETING FOR SUNSET GROUP(M4SG) -CANCUN TRAVEL UNLIMITED/ CANCUN TRAVEL INTERNATIONAL -SUNSET HOTEL sunset royal, sunset lagoon, BC Lagoon VIP, Vip travel Club They will not honor your cancelation even if it is with in 5 days, which I didn't know about... Cancun, Mexico
The next day I went on my partially paid for excursion. Then on Sunday I just had a know in my gut and took out the contract and read it over several times to confirm what it said. So Bright and early on Monday morning I headed over to Sunset Royal where the sales office was pretty much closed. I told them that I wanted to terminate my contract and would accept even a partial refund of deposit. This would start another 4 hour trek of reassurances and promises. By the time I was finished I was in a lesser contract with the same deposit, but with credit card slips printed out for the rest of the agreed amount. I got home a midnight last night and hit the computer for information on this company and found this website, where all of you are having horrific problems with them. Ok I, at this point don't care about the deposit I just don't want to go through with the rest of it. I will change my credit card as well and file with Visa, but is there anything else we can do???
This report was posted on Ripoff Report on 03/02/2010 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/MARKETING-FOR-SUNSET-GROUPM4SG-CANCUN-TRAVEL-UNLIMITED-CANCUN-TRAVEL-INTERNATIONAL-SUNSET-HOTEL/Cancun-Select-StateProvince-/MARKETING-FOR-SUNSET-GROUPM4SG-CANCUN-TRAVEL-UNLIMITED-CANCUN-TRAVEL-INTERNATIONAL-SU-576755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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