- Report: #397462
Report - Rebuttal - Arbitrate
Complaint Review: MARLO FURNITURE
MARLO FURNITURE725 Rockville Pike ROCKVILLE, Maryland U.S.A.
MARLO FURNITURE DON'T KNOW WHO CAN HELP ME MARLO HAS THE WORST CUSTOMER SERVICE EVER 5 YEAR WARRANTY IS A RIP OFF MATERIAL OF SOFA IS THE WORST SPENT TO MUCH MONEY TO BE TREATED LIKE THIS ROCKVILLE Maryland
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I have been contacting Marlo's customer service department since September 2008 and I am still getting a run around that i have to call the warranty department. I call them they say call Marlo, I call Marlo ask to speak to a manager there is never one available. they are so rude and disrepectful. they put you on hold and hang up on you. they tell you one thing somebody else tells you something else from the same corparate office if that is there corparate office. then they should have been out of business along time ago the way they treat you .
it's easy for them to take your money and then they make you buy the warranty and it does'nt cover anything. furniture is not good quality at all. material is terrible. I don't even want my money back I just want some better quality furniture and to be treated better as a customer. I will tell everyone never to buy furniture from Marlo. Where do you go from here to get help. I worked hard for my money to buy furniture and I can't even enjoy it.
This report was posted on Ripoff Report on 12/03/2008 01:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/MARLO-FURNITURE/ROCKVILLE-Maryland-20850/MARLO-FURNITURE-DONT-KNOW-WHO-CAN-HELP-ME-MARLO-HAS-THE-WORST-CUSTOMER-SERVICE-EVER-5-YEA-397462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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