• Report: #292966

Complaint Review: MARSHALLS STORE

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  • Submitted: Wed, December 19, 2007
  • Updated: Mon, April 28, 2008

  • Reported By:quincy Massachusetts
MARSHALLS STORE
LINCOLN PLAZA HINGHAM, Massachusetts U.S.A.

MARSHALLS STORE HINGHAM Massachusetts

*Consumer Comment: i have a different opinion.....

*Author of original report: DONT SHOP AT MARSHALLS THEY WILL RIP YOU OFF LIKE THEY DID TO ME!

*Author of original report: MORE BROKEN STUFF ON SALE AT MARSHALLS? AS OF DEC 23 AT 5;35 PM

*Author of original report: MORE BROKEN STUFF ON SALE AT MARSHALLS? AS OF DEC 23 AT 5;35 PM

*Author of original report: MORE BROKEN STUFF ON SALE AT MARSHALLS? AS OF DEC 23 AT 5;35 PM

*Author of original report: MORE BROKEN STUFF ON SALE AT MARSHALLS? AS OF DEC 23 AT 5;35 PM

*Consumer Comment: First turn off the caps

*Consumer Comment: First turn off the caps

*Consumer Comment: First turn off the caps

*Consumer Comment: First turn off the caps

*Author of original report: BROKEN STAFF FOR SALE AT MARSHALLS ,HINGHAM,,MA

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I TRIED TO RETURN A ITEM,I PURCHASED ON 12/18/07 ,WHEN I REACHED HOME I CHECKED THE ITEM HAD BROKEN HAND.I WENT BACK NEXT DAY TO RETURNIT EXCHANGED OR TO GET REFUND,I SPOKE TO MENAGER,MS JENIFFER SHE ACCUSED ME ON DOING THAT SHE ALSO TOLD ME THEY WILL NEVER SELL DAMAGED ITEM,SHE LEFT ME AT THE DESK AFTER BEING RUDE WITH ME ,CAN ANYBODY GO BACK AT THE STORE SEE AT THE SECYRITY CAMERA ???

YESTERDAY ON DEC 18 07 I WENT SHOPING AS ALWAYS AT MARSHALLS LOCATED AT HINGHAM,MA,I BOUGHT FEW THINGS ONE OF THOSE WAS THERMOS POT .I FOUNDED IN CLEARANCE AREA,AFTER I ARRIVED HOME I SAW THAT THE POT HAD BROKEN BOTTOM HAND.I WNT BACK NEXT DAY TO EXCHANGE,OR TO GET THE REFUND,I SPOKE TO THE MANAGER,MS JENIFFER SHE ACUSED ME,I DID IT,SHE SAYS THAT THEY WILL NEVER SELL A BROKEN ITEM,I TOLD HER HOW CAME YOU DISCOUNTED THEN? SHE ANSWERED ME THE ITEM I BOUGHT WAS THE LAST ONE THATS WHY.AND LEFT ME LIKE STUPID AT THE FRONT DESK.I CAN ANYBODY GO BACK AND SEE WHO BROKE THAT POT I BOUGHT,THEN THEY DISCOUNTED,THEN THEY TELL ME I DID IT?THE SECURITY CAMERA CAN TELL THE TRUTH,I AM SURE,HOW STUPID CAN I BE,IF I BROKE IT?INSISTING TO DENIE IT.I LIKE TOO KNOW AM I THE ONLY RIP OFF OF THE DAY?CAN ANYBODY HELP ME FIND THE JUSTICE?THE TRUTH?I AM SO DISAPOINTED,I AM NOT LOOKING FOR REFUND ANYMORE,I JUST WANT TO TELL MENAGER,MS JENIFFER WHO WAS WORKING THIS MORNING DEC 19 07 10 AM,STOP RIPING PEOPLE OFF,I WILL BE LOOKING FORWARD TOO FIND JUSTICE IT DOSENT MATTER AT IT TAKES,MY TEL NR IS (((ROR REDACTED))),MY NAME IS DRITAN V NOT EVEN 1800 MARSHALLS(EXT;TATIANA) AND DISCHECK MANAGER MR JOE DIDN SOLVE MY CONCERN.PLEASE I NEED THE TRUTH, THANKS WITH RESPECT DRITAN V (((ROR REDACTED)))

Dritan
Quincy, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 12/19/2007 02:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/MARSHALLS-STORE/HINGHAM-Massachusetts/MARSHALLS-STORE-HINGHAM-Massachusetts-292966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 11Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

i have a different opinion.....

AUTHOR: Anonymous - (U.S.A.)

Hello,
I don't think that your assertion about this store is credible, or common for that matter. I am a very frequent shopper at Marshalls in Hingham, and I have had almost nothing but great experiences there. There have been things I've had problems with however, like the fact that they will not reduce the price of an item with a stain. Though, they do give you the option to buy the item, try to get the stain out and if it doesn't work you can return it. Of course, I've always been able to get the stain out, so I've never returned it, and don't know if they really follow up with that statement ......

This store even has pleasant employees. You can walk around the store, and almost always hear laughter coming from it's employees. That's great, as opposed to the opposite of having grumpy workers. Most of the people who work at the front desk are genuinely nice people as well, and really aren't out to get you. I've had a bad experience with a white haired lady there, she was extremely rude to me, and I've seen her being rude to others as well. If you do have a return, try to go to the young girl who is always up at the front, and is so nice. If she can't return an item for me, for whatever reason, she's so apologetic and sincere about it. I've also had an encounter with the Ms. Jeniffer you speak of - blond, with an extremely condescending attitude? Yeah, I think that's her. The entire time I was talking wither her, she acted like she was so much better than I, and wouldn't spend more than 5 minutes answering my question before she rushed off to do something else.

I don't think she's out to rip us off though. I think she's just doing her job. I have actually seen her joking around with the other employees so she can't be all that bad. Maybe i just caught her on a bad or busy day. I can't bash her based on that one experience, and neither should you. I've seen them return many broken items, and if you do have a broken item, and the front desk needs to ask for management approval, hope that the store manager is on. I don't really remember her name, but she's short and she has shoulder length blond hair. She's really really nice, and actually seems to care about the customers. But avoid that gray haired woman at all costs - it almost seems as if she doesn't even want to work there, and if that's the case please find another job. You're too unpleasant to deal with.

It seems like you don't speak much English, maybe there was a language barrier there that prevented Ms. Jeniffer and the front desk associates from understanding what you were saying. I can imagine you were rude as well, and that surely won't get a reasonable response from the employees, because it's a natural instinct to fight rudeness with rudeness.

All in all, I think this store is great, and I also think that your assertion that they are out to rip us all off is completely wrong. I think they're just doing their jobs, and doing what the company tells them. Sometimes we forget that these stores are actually run by a bigger company and has to run by their standards.
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#2 Author of original report

DONT SHOP AT MARSHALLS THEY WILL RIP YOU OFF LIKE THEY DID TO ME!

AUTHOR: Dritan veliu - (U.S.A.)

IF THEY DID IT TO ME THEY CAN DO IT TO ANYONE OF YOU. I WAS RIPED OFF, AND WHEN I PROOFED THEM THEY SELLING BROKEN ITEMS THEY ONLY SAID SORRYYYYYYY, HOW ABOUT THE MONEY I NEVER I PAID, IF THEY SEE AT THE SECURITY CAMERA THEY KNOW, BUT THEY DONT CARE. I AM A VICTIM. BE CAREFUL WHAT YOU BUY THERE MAKE SURE ITS NOT BROKEN. VERY RESPECTFUL
DRITAN
QUICY,MA
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#3 Author of original report

MORE BROKEN STUFF ON SALE AT MARSHALLS? AS OF DEC 23 AT 5;35 PM

AUTHOR: Dritan veliu - (U.S.A.)

AGAIN I WENT TO SEE AT THE STORE MARSHALLS AT HINGHAM ' MA JUST CURIOSITY AND I FOUND I BROKEN WOOD STATUE AND A BROKEN DISPLAY PLATE,COVERED WITH CLEARANCE TAPE ON TOP OF THE BROKEN PART.I WENT TO COSTUMER SERVICE DESK TO SHOW TO THEM THEY TOLD ME ONLY SORRY,I ASKED GENTLY THE MANAGER TO REMOVE THOSE THOSE ITEMS ,BEFORE SOMEBODY BECOMES A VICTIM LIKE ME.SO I TOLD THEM DO YOU BELIVE ME NOW? I BOUGHT BROKEN POT FROM YOU AND WHEN I SAW IT AFTER I BOUGHT IT I CAME BACK TO RETURN IT YOU DIDNT WANT TO TAKE IT BACK?? IS THAT A SCAM?? ARE YOU TRYING TO RIP OFF THE COSTUMERS??

THE SECURITY TAPE CAN CONFIRM EVERITHING I SAID, PLEASE EVERYBODY WHO SHOPS AT MARSHALLS , HINGHAM, MA BE CAREFULL OF WHAT YOU BUYING,DONT BE A VICTIM LIKE ME, I COUGHT THEM AGAIN TODAY, ON TRYING TOO RIPP YOU OFF LIKE THEY DID WITH ME ,I WILL GIVE $ 200 REWARD WHO CAN PROOF ME THE TAPE OF THE STORE WHAT HAPENED WHITH THIS BROKEN STUFF THEY ARE TRYING TO SELL IT ANYWAYS, VERY RESPECTFULL DRITAN V,QUINCY,MA
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#4 Author of original report

MORE BROKEN STUFF ON SALE AT MARSHALLS? AS OF DEC 23 AT 5;35 PM

AUTHOR: Dritan veliu - (U.S.A.)

AGAIN I WENT TO SEE AT THE STORE MARSHALLS AT HINGHAM ' MA JUST CURIOSITY AND I FOUND I BROKEN WOOD STATUE AND A BROKEN DISPLAY PLATE,COVERED WITH CLEARANCE TAPE ON TOP OF THE BROKEN PART.I WENT TO COSTUMER SERVICE DESK TO SHOW TO THEM THEY TOLD ME ONLY SORRY,I ASKED GENTLY THE MANAGER TO REMOVE THOSE THOSE ITEMS ,BEFORE SOMEBODY BECOMES A VICTIM LIKE ME.SO I TOLD THEM DO YOU BELIVE ME NOW? I BOUGHT BROKEN POT FROM YOU AND WHEN I SAW IT AFTER I BOUGHT IT I CAME BACK TO RETURN IT YOU DIDNT WANT TO TAKE IT BACK?? IS THAT A SCAM?? ARE YOU TRYING TO RIP OFF THE COSTUMERS??

THE SECURITY TAPE CAN CONFIRM EVERITHING I SAID, PLEASE EVERYBODY WHO SHOPS AT MARSHALLS , HINGHAM, MA BE CAREFULL OF WHAT YOU BUYING,DONT BE A VICTIM LIKE ME, I COUGHT THEM AGAIN TODAY, ON TRYING TOO RIPP YOU OFF LIKE THEY DID WITH ME ,I WILL GIVE $ 200 REWARD WHO CAN PROOF ME THE TAPE OF THE STORE WHAT HAPENED WHITH THIS BROKEN STUFF THEY ARE TRYING TO SELL IT ANYWAYS, VERY RESPECTFULL DRITAN V,QUINCY,MA
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#5 Author of original report

MORE BROKEN STUFF ON SALE AT MARSHALLS? AS OF DEC 23 AT 5;35 PM

AUTHOR: Dritan veliu - (U.S.A.)

AGAIN I WENT TO SEE AT THE STORE MARSHALLS AT HINGHAM ' MA JUST CURIOSITY AND I FOUND I BROKEN WOOD STATUE AND A BROKEN DISPLAY PLATE,COVERED WITH CLEARANCE TAPE ON TOP OF THE BROKEN PART.I WENT TO COSTUMER SERVICE DESK TO SHOW TO THEM THEY TOLD ME ONLY SORRY,I ASKED GENTLY THE MANAGER TO REMOVE THOSE THOSE ITEMS ,BEFORE SOMEBODY BECOMES A VICTIM LIKE ME.SO I TOLD THEM DO YOU BELIVE ME NOW? I BOUGHT BROKEN POT FROM YOU AND WHEN I SAW IT AFTER I BOUGHT IT I CAME BACK TO RETURN IT YOU DIDNT WANT TO TAKE IT BACK?? IS THAT A SCAM?? ARE YOU TRYING TO RIP OFF THE COSTUMERS??

THE SECURITY TAPE CAN CONFIRM EVERITHING I SAID, PLEASE EVERYBODY WHO SHOPS AT MARSHALLS , HINGHAM, MA BE CAREFULL OF WHAT YOU BUYING,DONT BE A VICTIM LIKE ME, I COUGHT THEM AGAIN TODAY, ON TRYING TOO RIPP YOU OFF LIKE THEY DID WITH ME ,I WILL GIVE $ 200 REWARD WHO CAN PROOF ME THE TAPE OF THE STORE WHAT HAPENED WHITH THIS BROKEN STUFF THEY ARE TRYING TO SELL IT ANYWAYS, VERY RESPECTFULL DRITAN V,QUINCY,MA
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#6 Author of original report

MORE BROKEN STUFF ON SALE AT MARSHALLS? AS OF DEC 23 AT 5;35 PM

AUTHOR: Dritan veliu - (U.S.A.)

AGAIN I WENT TO SEE AT THE STORE MARSHALLS AT HINGHAM ' MA JUST CURIOSITY AND I FOUND I BROKEN WOOD STATUE AND A BROKEN DISPLAY PLATE,COVERED WITH CLEARANCE TAPE ON TOP OF THE BROKEN PART.I WENT TO COSTUMER SERVICE DESK TO SHOW TO THEM THEY TOLD ME ONLY SORRY,I ASKED GENTLY THE MANAGER TO REMOVE THOSE THOSE ITEMS ,BEFORE SOMEBODY BECOMES A VICTIM LIKE ME.SO I TOLD THEM DO YOU BELIVE ME NOW? I BOUGHT BROKEN POT FROM YOU AND WHEN I SAW IT AFTER I BOUGHT IT I CAME BACK TO RETURN IT YOU DIDNT WANT TO TAKE IT BACK?? IS THAT A SCAM?? ARE YOU TRYING TO RIP OFF THE COSTUMERS??

THE SECURITY TAPE CAN CONFIRM EVERITHING I SAID, PLEASE EVERYBODY WHO SHOPS AT MARSHALLS , HINGHAM, MA BE CAREFULL OF WHAT YOU BUYING,DONT BE A VICTIM LIKE ME, I COUGHT THEM AGAIN TODAY, ON TRYING TOO RIPP YOU OFF LIKE THEY DID WITH ME ,I WILL GIVE $ 200 REWARD WHO CAN PROOF ME THE TAPE OF THE STORE WHAT HAPENED WHITH THIS BROKEN STUFF THEY ARE TRYING TO SELL IT ANYWAYS, VERY RESPECTFULL DRITAN V,QUINCY,MA
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#7 Consumer Comment

First turn off the caps

AUTHOR: Stacey - (U.S.A.)

Second - you report makes no sense because of the caps and spelling
Try again
Stacey
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#8 Consumer Comment

First turn off the caps

AUTHOR: Stacey - (U.S.A.)

Second - you report makes no sense because of the caps and spelling
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Stacey
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#9 Consumer Comment

First turn off the caps

AUTHOR: Stacey - (U.S.A.)

Second - you report makes no sense because of the caps and spelling
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#10 Consumer Comment

First turn off the caps

AUTHOR: Stacey - (U.S.A.)

Second - you report makes no sense because of the caps and spelling
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#11 Author of original report

BROKEN STAFF FOR SALE AT MARSHALLS ,HINGHAM,,MA

AUTHOR: Dritan veliu - (U.S.A.)

PLEASE IS THERE ANYBODY WHO SHOPS AT MARSHALLS? BEEEEEEE CAREFULLLLLLLLLLLLLLL,DON BE A FULL LIKE ME I BOUGHT A THERMOS POT ON SALE,DIDNT PAY ATTENTION IT HAD BROKEN HAND,WHEN I TRIED TO RETURN IT THEY IGNORED ME,ACCUSED ME THAT I DID IT,EVEN THE MANAGER.EVEN WHEN I CALLED 1800 MARSHALLS,THEY DIDNT DO NOTHING,I FEEL RIPED OFF,PLEASE DONT BE A VICTIM RIP OFF OF MARSHALLSAT HINGHAM,MA,MY NAME IS DRITAN VELIU MY TEL IS 617 459 5954,DONT BUY BROKEN STUFF,THEY KNOW FROM SECURITY CAMERA WHO BROKE IT BUT THEY ARE TRYING TO SELL IT TO PEOPLE WHO ARE FULLLL(STUPID)AS ME I DIDNT PAY ATTENTION,WHEN I PURCHASED THE POT,AND NOW THEY IGNORED ME.CAN ANYBODY BELIVE THAT?I CAN GIVE $100.00 REWARD WHO CAN PROOF ME SECURITY CAMERA TAPE OF THE STORE WHO DID BRAKE THE POT I BOUGHT?617 459 5954, THIS IS NOT OVER JET,I DO BELIVE IN JUSTICE, WITH RESPECT DRITAN ****
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