• Report: #886523

Complaint Review: MATCH>COM

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  • Submitted: Tue, May 22, 2012
  • Updated: Sun, June 10, 2012

  • Reported By: JohnnieV — Hopewell Jct. New York United States of America
MATCH>COM
Internet United States of America

MATCH>COM 6 months guarantee Internet, Internet

*Consumer Comment: A chargebwas made against my acount for 434.99 in which I have no knowledge about since I have never on the site.

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I've been a member of Match.Com on and off for 5 or 6 years..I have had problems even when I asked not to be automaticly renewed they did so,but called and always got the problem resolve or agreed apond one way or another....Previously I subcribed for the 6 months and if You didnt meet someone in 6 months You got 6 months free, well come to find out that I didnt meet match.com requirements because one month I didnt send enough emails, so I renewed for another 6 months keep track of my requirements for my 6 months incase I didnt meet someone, which I didnt, but met all requirements according to what they had listed under the requirement section they provided...

One month after my 6 months free should have started I get my credit card bill seeing I was charged for another 6 months , call customer service told them the issue customer service said we see You met all requirements and we will refund your money, so I called the next day to find out if my account was credited because they wouldnt send me an email stating whether it was or not ,  they did refund my account , but canceled my membership saying that I didnt inform them 7 days prior to the end of my 6 months that I hadnt met anyone and continued to say I was sent email asking just that (if I had met someone), therefore I wasnt entitled to my 6 months free, there was nothing said in the criteria for the 6 month guarantee that I had to notify them especially where You keep track of all the criteria needed to get your 6 months free , they never sent the email asking me if I had met someone.....PLEASE BEWARE MATCH.COM looks for every way not to HOLD their Side of THIS AGREEMENT!!!...THEY ARE A RIP-OFF.....DONT NOT USE THEM!!!..I WONT USE THEM EVER AGAIN !!!!



This report was posted on Ripoff Report on 05/22/2012 03:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/MATCHCOM/internet/MATCHCOM-6-months-guarantee-Internet-Internet-886523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

A chargebwas made against my acount for 434.99 in which I have no knowledge about since I have never on the site.

AUTHOR: John - (United States of America)

I was charged $34.99 on the 06/09/2012 for something I know nothing about and I know there has been alot of complaints against this site.
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