- Report: #886523
Report - Rebuttal - Arbitrate
Complaint Review: MATCH>COM
MATCH>COMInternet United States of America
MATCH>COM 6 months guarantee Internet, Internet
*Consumer Comment: A chargebwas made against my acount for 434.99 in which I have no knowledge about since I have never on the site.
One month after my 6 months free should have started I get my credit card bill seeing I was charged for another 6 months , call customer service told them the issue customer service said we see You met all requirements and we will refund your money, so I called the next day to find out if my account was credited because they wouldnt send me an email stating whether it was or not , they did refund my account , but canceled my membership saying that I didnt inform them 7 days prior to the end of my 6 months that I hadnt met anyone and continued to say I was sent email asking just that (if I had met someone), therefore I wasnt entitled to my 6 months free, there was nothing said in the criteria for the 6 month guarantee that I had to notify them especially where You keep track of all the criteria needed to get your 6 months free , they never sent the email asking me if I had met someone.....PLEASE BEWARE MATCH.COM looks for every way not to HOLD their Side of THIS AGREEMENT!!!...THEY ARE A RIP-OFF.....DONT NOT USE THEM!!!..I WONT USE THEM EVER AGAIN !!!!
This report was posted on Ripoff Report on 05/22/2012 03:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/MATCHCOM/internet/MATCHCOM-6-months-guarantee-Internet-Internet-886523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.