- Report: #82110
Report - Rebuttal - Arbitrate
Complaint Review: MAYTAG
MAYTAGMAYTAG Wilmington, Massachusetts U.S.A.
MAYTAG NEPTUNE WASHER JUNK, NOT WORTH THE MONEY, CONSTANTLY BREAK DOWN Wilmington Massachusetts
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OVERPAY AND QUALITY IS HORRIBLE.
IN THE FIRST COUPLE OF YEARS, THE BELT KEPT FALLING OFF THE FRONT LOADING MAYTAG NEPTUNE WASHER. I OPENED UP THE BACK, AND PUT IT BACK ON. IT'S A PAIN, BUT NOT VERY DIFFICULT. NOW, AFTER JUST A LITTLE OVER THREE YEARS, THE WASHER WILL NOT COMPLETE IT'S CYCLE. IT STOPS PRIOR TO COMPLETION OF THE SPIN CYCLE. CALLED MAYTAG SERVICE, THEY TELL ME I NEED A WHOLE NEW "OUTER TUB" AND "SPINNER SUPPORT" + LABOR, FOR A TOTAL OF $372.43
SPEAKING WITHTHE TECHNICIAN, I GATHERED HE HAD SEEN THIS PROBLEM BEFORE. MAYTAG WILL NOT ADMIT TO ANY DEFECTS, AND THE USUAL, YOU ARE OUT OF WARRANTY.
PRIOR TO THIS MAYTAG WASHER, I HAD A SIMPLE SEARS KENMORE, LASTED 22+ YEARS WITH ME CHANGING THE BELT AT ABOUNT THE 15 YEAR MARK.
WISHED I HAD NEVER BOUGHT A MAYTAG, AND THEIR SERVICE IS HORRIBLE.
Portsmouth, Rhode Island
This report was posted on Ripoff Report on 02/27/2004 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/MAYTAG/Wilmington-Massachusetts-01887/MAYTAG-NEPTUNE-WASHER-JUNK-NOT-WORTH-THE-MONEY-CONSTANTLY-BREAK-DOWN-Wilmington-Massach-82110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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