- Report: #342577
Report - Rebuttal - Arbitrate
Complaint Review: MAZDA USA
MAZDA USAwww.mazdausa.com/ Irvine, California U.S.A.
MAZDA USA If you put a lumber rack on your new Mazda Pickup truck, you lose your warranty Irvine, California
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I couldn't believe it, I talked to Mazda supervisors, at first they tried to say the dealer said it should not be under warranty, but after doing a conference call with the dealer and he again agreed that the missing welds were to blame, the Mazda supervisor would not back down and just keep restating their policy.
I think that it is amazing that they can sell you a truck designed to hold a lumber rack (it has the holes in the bed top for a lumber rack to fit into) not say anything about no warranty on the truck if you put on a rack, and not stand behind their truck when it is obviously missing a required weld.
This report was posted on Ripoff Report on 06/20/2008 10:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/MAZDA-USA/Irvine-California-92623/MAZDA-USA-If-you-put-a-lumber-rack-on-your-new-Mazda-Pickup-truck-you-lose-your-warranty-342577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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