- Report: #441312
Report - Rebuttal - Arbitrate
Complaint Review: MBCONTACT.COM
MBCONTACT.COM.mbcontact.com Internet U.S.A.
MBCONTACT.COM A 200% overcharge on covert Email SCAM Internet
*Author of original report: MBCONTACT.COM Responds with more of the same?
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I thought it was referring to the Adobe PDF Reader, and as I use that Software regularly, felt that I should Upgrade to the offer in the Email.
Went to the Website and followed the prompts, to the point where the offer was for $US 12.97 a year for 3 years, I did not want to pay for 3 years in advance, so I then pressed Cancel.
A Pop-Up appeared offering a 50% Discount, or $US6.85 a year for 3 years, if I acted NOW. I felt this was a good Discount and proceeded with my Credit card Details for the discounted offer.
I received an Email stating that the purchase was approved and that I would have the amount of $US48.38 billed by MBCONTACT.COM on my Credit Card.
This amount was about 200% more than what I expected, and I immediately tried to contact them, but no matter which way I tried there was no response from the support area.
I contacted my Bank WESTPAC and they advised me that until the Monies had been requested, they could not do anything, and to wait until then to lodge a suspend payment to Westpac.
I know I should have been more aware. But the offer seemed to be from ADOBE, and with such a reduction, I could hardly refuse.
To not only fool me on the source of the offer, but to overcharge by such a huge amount, I feel was despicable of them.
This report was posted on Ripoff Report on 04/06/2009 05:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/MBCONTACTCOM/internet/MBCONTACTCOM-A-200-overcharge-on-covert-Email-SCAM-Internet-441312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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