- Report: #440587
Report - Rebuttal - Arbitrate
Complaint Review: MBF Leasing, LLC And Merchant Services
MBF Leasing, LLC And Merchant Services9012 Research Dr. Suite 200 Irvine, California U.S.A.
MBF Leasing, LLC And Merchant Services Small Business Beware Irvine California
*Author of original report: Small Claims Court 06/2009
*REBUTTAL Individual responds: CAN'T WAIT TO HEAR THE COURT RULING!
*Author of original report: SMALL CLAIMS COURT JUNE 10 2009
This turned out to be untrue, 3 months after the contract started the rates became overwhelmingly high at almost 2.99% per transaction plus statement fees, debit processing fees and another 107.00 for the equipment I leased. I called him directly because he was the individual whom signed me up, he said that he would lower the rates and apologized about the rates going up that it was standard for VISA/MC to raise their rates but he would make an adjustment to my account, he did and no longer than three months later they went up again. I was fed up at this point he evidently misrepresented his company's contract. I was calling and calling and they said that if I were to cancel I would be charged from 295.00 and up. At this time I was told that the equipment was actually leased through a 3rd party company named MBF Leasing. I called these people and they said that I had a 48 Month lease and the cost of it is 4800.00 to close out the agreement. Fustrated and confused I said that I would just have to live with the mistake that I made with signing this contract that they keep over my head with each accusation of cancellation.
So last September 2008 the machine broke down, I called Merchant Services and they told me there was no warranty on the machine to call MBF Leasing, I called them and they directed me back to Merchant Services, finally MBF Leasing agreed to send me a loaner for the broken equipment that I had, at the time I was unable to process credit cards and was losing business I agreed. The loaner machine came in about 1 wk later in an old box with dust all over this machine. Tried to get it to work and come to find out that it was not compatiable with system I was currently processing with. I mailed back this trash equipment and canceled all service with both parties out of pocket over 1500 hundred dollars later. I ended called CHASE Bank and bought my processing equipment out right for 400.00.
Merchant Services had the nerve to call me and try and get me to resign another contract, I hung up on them. They also continued to debit my checking account for a cancelation fee for not canceling within 90 days of the contract renewal date, stating that the contract will automatically renew for another 12 months if not canceled. I ended up canceling the 295.00 EFT debit with my bank and mailed them a money order for the 295.00 also just paid 400.00 to MBF Leasing to get off of my back and leave this terrible experience behind me.
National City, California
This report was posted on Ripoff Report on 04/03/2009 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/MBF-Leasing-LLC-And-Merchant-Services/Irvine-California-92618/MBF-Leasing-LLC-And-Merchant-Services-Small-Business-Beware-Irvine-California-440587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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