• Report: #138173

Complaint Review: MBNA, Bank

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  • Submitted: Sat, April 09, 2005
  • Updated: Sat, April 09, 2005

  • Reported By:Valparaiso Indiana
MBNA, Bank
Box 15026 Wilmington, Delaware U.S.A.
  • Phone: 800-634-2927
  • Web:
  • Category: Banks

MBNA, Customer Satisfaction Department if you have this card cancal it. They think they are judge and jury over your money, Wilmington, DE Wilmington Delaware

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I called my cc Company MBNA soon after speaking to a sales person representing John Beck's Amazing Porfits. We looked on the computer. Only to see many people on many web sites were falsely promised the very same things we were just promised. At the time I called mbna. This charge had NOT been posted on my account. We decided to put a stop on this card. I was told by mbna I could then get a new card with a different number. This way I was assured that the $8,485.00 would not be charged. We did this so Beck could not use our new card number. I know, it only takes a couple of seconds to post a account with computers these days. We did all this, only to find out the amount was still deducted from our now new account. This new account number was never given to Beck with our approval. We do not know why mbna would not honor our request? And put us in this position.

They told me that the amount followed the new card number. They want to play judge and jury over OUR money. We called the person who sold us the program (Mike Ray & Jereamy Foote). Ray told me that he sold us the program, he was done with us, and we did not need to call him again. No one would return our calls. I did receive calls from people wanting to mentor us, and some wanted us to join a tax club for $1,500 than a monthly fee of $50.00.( this was to be free with our progam) I told each of these people that called, about what we were promised by the John Beck system. Each one said, they had know idea what we were promised. Because they were NOT from John Beck. They were reading from a card from their homes. Both that called, had to stop and take care of their childeren. One had a new born and the other had 10 childeren. We were told that a professional would be calling and the calls were one hour long. not the 10 -15 min. we experienced. Plus it was to be 6 months or as long as it told for are first sale. We were promised, that all of our $8,485.00 we would get back within 2-3 months. All they gave us was some web sites to look at. We need to pay to join them as well. ( all these were to be free in our program) And books we needed to buy at the book store to read.

I was a realtor at one time. If I did what they said, I would have opened ourselves up to law suits. The system doesn't work in Indiana. We did disput this with mbna. They sent us some papers from Mentors of America??? Nothing mbna sent us was from John Beck real estate system. These are the sellers, not these mentors. So no one from the seller ever responded to mbna. What a mess. Mentors of America told us they were not from John Beck. So they can't tell my cc company what we were sold. How can they fight to get something they did not even sell me???? Plus this was the first time we ever saw the bill. You will love this one. It stated, that the shipping & handling of a 3lb box was $485.00. I had the trk# and called fedex. The shipping was really $17.95. Is this not deception, Illegal, extortion and unfair billing (FCBA)??? I don't no why my cc would want to do this to their reputation for John Beck real Estate Systems. I am mbna's customer, they should be looking out for my best interest. Remember this Felecia Sims and Michelle Meadows from mbna. Thanks for any help, Doreen and Dave

Doreen & Dave
Valparaiso, Indiana
U.S.A.

This report was posted on Ripoff Report on 04/09/2005 10:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/MBNA-Bank/Wilmington-Delaware-19850-5026/MBNA-Customer-Satisfaction-Department-if-you-have-this-card-cancal-it-They-think-they-ar-138173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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