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Report: #236641

Complaint Review: MBS Textbook Exchange,

Submitted: Tue, February 20, 2007
Updated: Tue, February 20, 2007

Reported By: Brandon — Monona Iowa U.S.A.

MBS Textbook Exchange,

2711 West Ash Street Columbia, Missouri U.S.A.

Phone: 800-3253252
Web:
Category: Book Stores

MBS Direct And MBS Textbook Exchange insufficient employee training and inadequate website Customer Loyalty Program ripoff Columbia Missouri

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The employees at MBS Direct are not trained on the 25% Customer Loyalty Program bonus and are unable to answer customer questions. The MBS Direct website has inadequate information on the customer loyalty program. This results in students unable to receive their customer loyalty bonus when selling books back to MBS.

Brandon
Monona, Iowa
U.S.A.

This report was posted on Ripoff Report on 02/20/2007 09:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/MBS-Textbook-Exchange/Columbia-Missouri-65203/MBS-Direct-And-MBS-Textbook-Exchange-insufficient-employee-training-and-inadequate-website-236641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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