- Report: #367962
Report - Rebuttal - Arbitrate
Complaint Review: MCCS - Woodforest National Bank
MCCS - Woodforest National BankWWW.MCCS-CORP.COM The Woodlands, Texas U.S.A.
MCCS - Woodforest National Bank Devious Business Practices....This company will continue to bill you minimum charges $37 Month and will deduct it from any bank account that bears the name of the original customer. This must be illegal. The Woodlands Texas
*Consumer Comment: Keep Your Own Council...
*Consumer Comment: Know what you are talking about!
We notified them of our change of processor, but did not send in a written confirmation of termination. We stopped using their service but they continued to bill $25+12=$37 per month for not using their service. We refused to pay the bill. The bank account they had been receiving their monthly charges from was closed in June.
In July they could not get their fee from the account of the business that I owned (account was closed.) I had a personal bank account at the same bank. They charge the fees against my personal checking account. My personal banking and my business banking are not intermixed by me... but it made no difference to them. They took the money anyway.
Apparently they are too large and too distant from any need to maintain a good relationship with their customers. I will attempt to tell anyone who asks
about the way they treat their past customers.
With most companies they want to know why they lost the business from a parting customer. This company wants to continue to collect money for services not rendered, and will use any logic they can to continue to invoice for monthly charges. Sure the fine print in the original agreement states in small print that a written cancellation must be on a form they send, and received and acknowledged by them before the customer may stop paying the monthly service charge. (in advance)
This report was posted on Ripoff Report on 08/28/2008 04:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/MCCS-Woodforest-National-Bank/The-Woodlands-Texas-77387/MCCS-Woodforest-National-Bank-Devious-Business-PracticesThis-company-will-continue-t-367962. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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