- Report: #407574
Report - Rebuttal - Arbitrate
Complaint Review: MCI (Residential Service)
MCI (Residential Service)PO Box 3400 Cedar Rapids, Iowa U.S.A.
MCI Continues to Bill Me Months After I Discontinued Service Cedar Rapids Iowa
In October, I received what I thought was the "final bill," which was the usual monthly amount I had been paying. At the end of the month I got another "final bill" for $35.58 for service till Oct. 6. But, I requested to be cut off on Oct. 1. I called MCI on Nov. 3 and complained. The rep told me that she would adjust the bill so that I would pay for service up through Oct. 1, and that I now owed $11.80. I sent in $11.80.
Shortly after that I got a bill for $10.86. I called on Dec. 15, and could not get a clear answer exactly what this bill was for. They kept telling me it was for service till Oct. 6, which I told them I wasn't going to pay. And, if I did, the amount didn't make sense, given the numbers on the previous bill. No one had a logical explanation for that. I alked to a superviser who agreed to close my account and clear the amount I supposedly owed. I asked her point blank, "So, I don't owe anything, right?" And, she said that I don't owe anything.
Imagine my surprise on Jan. 2 when I got a notice from a collection agency for the $10.86. Not only do I not owe this money, but they lied to me TWICE, and they are messing with my credit rating by sending $10.86 to a collection agency.
I warn everyone NOT to use MCI. If you have it now, get rid of it -- if they let you.
This report was posted on Ripoff Report on 01/03/2009 12:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/MCI-Residential-Service/Cedar-Rapids-Iowa-52406/MCI-Continues-to-Bill-Me-Months-After-I-Discontinued-Service-Cedar-Rapids-Iowa-407574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.