• Report: #13128


  • Submitted: Sat, February 02, 2002
  • Updated: Sat, February 02, 2002

  • Reported By:Guthrie OK
P.O. BOX 5211 NEW YORK, New York U.S.A.

MCI WorldCom Wireless Ripoff has bad business practices

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I've had my phones for probably 4-5 months if that long. One of them worked approxiametly 1 month. When they first sent their phones to us, everything we thought was fine. Then we discovered that they were both long-distance, after trying to get ahold of them several times, we were put on hold for long periods of time, finally we got someone to change the phone numbers, from that point on only one worked. When I finally got ahold of someone after being on hold for 30 minutes, I explained to her the problem, well the phone was not activated, to this day is still not activated.
I thought it was pretty bad business when I ask the lady if I could just send the phone back and either get a new one or activate this one. She told us that I would have to pay the $250.00 for not keeping the phone because of the contract. The only airtime on this phone was around $25.00, first bill, well she gave me a credit for the 40.00 for non-activation, but I just couldn't understand why they were going to hold me to a contract when the phone doesn't work! She said that she would continue to give us a credit for every month that the phone didn't work, but instead of cancelling the contract and taking the phone back now every month I have to write them a letter explaining this problem to them. Now today I just recieved another bill for the same dead phone for $55.99. Now how can that be? The phone isn't even activated, this is due to no error on our part. I would just call them every month but obviously I don't have 30-1 hour to wait on them to get on the phone.
My friend tried to call about this one phone that is not activated and they were very rude. She ask to speak to the girl's supervisor and the operator told her no, because she wasn't a customer of WorldCom's. I just cannot believe that if I had sent the phone back to them they were going to charge me $250.00, and it wasn't our fault it didn't work it was theirs.

Guthrie Oklahoma

Click here to read other Rip-off Reports on MCI Worldcom

This report was posted on Ripoff Report on 02/02/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/MCI-WORLDCOM-WIRELESS-INC/NEW-YORK-New-York-10087-5211/MCI-WorldCom-Wireless-Ripoff-has-bad-business-practices-13128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on MCI WORLDCOM WIRELESS, INC

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?