- Report: #8218
Report - Rebuttal - Arbitrate
Complaint Review: MCI World com wireless, INC.
MCI World com wireless, INC.PO BOX 5211 New York, New York U.S.A.
worldcom wireless is a greedy rip off
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The first bill that I had recieved I had to call and they had to credit me for the money that they charged me wrongly. Every month the amount that they said that I owed has gotten larger. The bill that I have recieved in September is $704.07 and I called and they could not find that bill in the system. Felica, the representative who I spoke with told me to disregard this bill. Thank god I kept it. She said that they where having problems with the billing system. They told me that when I recieve the detailed billing invoice for the past two months that I would have to look over it and make any nessessary changes MYSELF! And to call them with the corrections. They are very rude people and not helpful at all.
I am still waiting for this detailed billing and it has been 2 weeks since I called about the last bill. I even added up the minutes and took the off peak and weekend minutes off and told them what my bill should be and they said that they couldn't fix anything over the phone that I had to dispute the bill by mail and phone. They donot have a home office in Arkansas. The only way to reach them is by phone. This is very aggrevating to me. I hope who reads this letter can help me in any way possible.
This report was posted on Ripoff Report on 11/27/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/MCI-World-com-wireless-INC/New-York-New-York-10087-5211/worldcom-wireless-is-a-greedy-rip-off-8218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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