• Report: #27030

Complaint Review: MCI WorldCom Wireless

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  • Submitted: Thu, August 15, 2002
  • Updated: Thu, August 15, 2002

  • Reported By:Colo. Spgs CO
MCI WorldCom Wireless
Mesa, Arizona U.S.A.

MCI WorldCom Wireless ripoff fraudulent billing deceptive company Mesa Arizona

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WorldCom Wireless has a horrible customer service and billing department. My problems all began when the cell phone I purchased had been lost. Immediately I contacted the Customer Service Dept., and I actually had spoken with them. However, what transpired from there is truly a nightmare. The customer service rep informed me that the account would be closed in January of this year.(I have her name) However, I continued to get billings and of todate received a letter from there Collections Agency. I have been on the phone once a month between the Customer Service Department and the Collections Dept trying to get this $%^& cleared up. Each time I'm on the phone one department refers me to the other.

Today, I was fed up, and informed all parties that there is a serious lack of communication between all departments. I was also quick to inform them that if my little $35.00 bill ends up on my credit report, I will sue them for a lot more. I have documented every conversation with all parties since this *@#$%^() began in January.

In fact they owe me $45.00 for a bill that I paid to keep them off my back. I really hope that the new CEO of WorldCom submits a Chapter 11 restructure plan that elminates this serious lack of communication within his co. Fraudulently reporting uncollected debt to the SECC will also get you in a serious jam, WorldCom.

Sammy
Colorado Springs, Colorado

This report was posted on Ripoff Report on 08/15/2002 03:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/MCI-WorldCom-Wireless/Mesa-Arizona-85211/MCI-WorldCom-Wireless-ripoff-fraudulent-billing-deceptive-company-Mesa-Arizona-27030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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