- Report: #8663
Complaint Review: MCI Worldcom Wireless
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| MCI Worldcom Wireless P.O. Box 9369
Garden City, New York U.S.A. |
|
MCI Worldcom Wirless RIPPED Me Off TOO! *REBUTTAL
*0: When a phone is Defective the customer ....
*0:
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I called Worldcom to complain about my phone and they told me that I would have to send the phone back to LG. I sent the phone to LG and they kept my phone for a month before sending me a new phone.
Supposedly, LG technicians tested and made sure that they were sending me a brand new, defective-free cell phone. But guess what, that phone was also defective. Now I have to go through the whole process of sending the phone back to LG and waiting for them to send me a new phone.
I tried calling Worldcom several times to let them know that I would not be able to use my phone for another month, but I was always left on hold for very long periods of time before speaking to a live representive. I justed wanted to say that I think this company sucks and they have know idea what GOOD CUSTOMER SERVICE IS!!!!
This report was posted on Ripoff Report on 12/04/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/MCI-Worldcom-Wireless/Garden-City-New-York-11530/MCI-Worldcom-Wirless-RIPPED-Me-Off-TOO-REBUTTAL-8663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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When a phone is Defective the customer ....
AUTHOR: - ()
SUBMITTED: Thursday, December 06, 2001
Their email: penshot1@aol.com
Their name: Mike
Their relationship to the company: Advocate
Rebuttal:
When a phone is Defective the custustomer has a warrenty with the Phone Manufactor Not the Service Provider..He will need to get a Loaner from them not Worldcom
