- Report: #13521
Report - Rebuttal - Arbitrate
Complaint Review: MCI Worldcom Wireless
MCI Worldcom WirelessCorporate Location 817 Highland Avenue Needham, Massachusetts U.S.A.
MCi Worldcom Wireless Corrupt
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Now the entire account is corrupt and has no credibility whatsoever, and gets worse with each billing. So then, rather than admit their complete innability to provide the service as purchased and make it right, even if you "hold their hands" item by item and show them their mistakes, they simply ignore you and keep sending you bills for thousands, instead of the $29.99 it is supposed to be. Every rep. you talk to will tell you a different balance, because they don't have a clue what they're doing.
They soon lose track of everything, except what this same corrupt computer shows as the final bill, and they won't listen to you anymore. You are forced to stop the service, after which they add another $250. to your bill, even though they promise not to, since it is their fault and you sent the phone back as well. They're a pack of idiots and their "system" is corrupt. Don't use them.
This report was posted on Ripoff Report on 02/07/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/MCI-Worldcom-Wireless/Needham-Massachusetts-20005/MCi-Worldcom-Wireless-Corrupt-13521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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