• Report: #17566

Complaint Review: MCI Worldcom Wireless

  • Submitted: Mon, March 25, 2002
  • Updated: Mon, March 25, 2002

  • Reported By:
MCI Worldcom Wireless
New York New York, New York U.S.A.

Worldcom Wireless MCI Worldcom Wireless Cannot believe this company can stay in business. consumer fraud ripoff New York New York

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I began using an MCI Worldcom wireless phone last May. My first bill did not arrive until October. It was for $258, but gave no explanation of what it was for. Thinking that it seemed reasonable for the time I had the phone, I paid the bill. The next bill I received wasn't until January this year. It was for $1400 and included late fees. I called the company and asked for statements from the beginning of my contract. They sent me statements for four months which added up to $350. I called them again and the customer service rep said "Well why don't you pay the $350?". I said "Because I am trying to figure out if I am being charged correctly." Then I told him not to question me, that I am a customer and desire to be treated fairly. He told me that he did not have to listen to me, and when I asked for a supervisor, I was hung up on. I called back again and asked for a supervisor and was treated a little better this time. I asked to receive all statements itemized, and am waiting on them now. Will post a follow up.

Deer Park, New York

This report was posted on Ripoff Report on 03/25/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/MCI-Worldcom-Wireless/New-York-New-York-10087/Worldcom-Wireless-MCI-Worldcom-Wireless-Cannot-believe-this-company-can-stay-in-business-17566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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