MCI Worldcom has been a thorn in my side for 2 years. I have always carried Sprint long-distance service. Imagine my surprise when I got a bill from MCI in the mail for over $100.00!! I called Sprint and they said that MCI had had my long-distance service switched. I did not give MCI permission to do this. I switched my service back over to Sprint, placed a "freeze" on my long-distance service, and called MCI.
I told MCI I would NOT pay the bill because they switched my service themselves without my knowledge and permission. They said OK and that they were sorry. Well, about a month later, I get another bill from MCI in the mail, this one being a notice of late charges about to be turned over to collections. I call them again, and think everything is taken care of. Well, 6 months later, I another bill comes from MCI for $76.00! They had switched my service yet AGAIN, even though I had a freeze on my service with Sprint. I call MCI and threaten legal action against them. They tell me I still have to pay the bill or it, too, would be turned over to collections.
I then send them a letter stating my dissatisfaction with their highly unethical business practices. I never got a response, but I never received another bill. Last month, I was looking at my credit report and MCI had reported both bills that I had refused to pay to the credit reporting agencies! I initiated an investigation, and within 2 days they were taken off my credit report. I am very upset that MCI had the nerve to switch my long-distance secretly, and then report my non-payment of their BOGUS bills to the credit agencies. I was turned down for credit because of their 2 reports (the only negative things I had on my report). I think legal action should be taken!
Bottom line is: MCI is a scam and they don't care about people!
Coats, North Carolina