First, MCI worldcom Wireless. I received a "free" phone from MCI WorldCom Wireless in 1999. I also had signed up for their pager service.
The phone was an old model, bulky, and could not get a signal near my house. After my year agreement was up, I cancelled the service (on Setember 28, 2000) on both the phone and pager.
I sent the phone and pager back, and now, more than a year later, I am still receiving bills from them. Twice, I even paid bogus bills for the cell phone and pager I no longer had in hopes that it would clear my account!
I have called repeatedly, often finding that they have "a high call volume and cannot answer my call." When I have gotten through, I was assured that my accounts had been cancelled, and I even received confirmation numbers verifying this.
Yet, I continue to receive bills. Now when I call, (if I can get through) no one knows of these confirmation numbers, and they are threatening to send me to a collection agency! By the way, it is now December of 2001, and I am still hasseling with them and receiving bills for the cell and pager service!
Next, MCI WorldCom. While I had the cell phone and pager, I signed up for their WorldCom long distance service, hoping to be able to receive just one phone bill.
When I cancelled this service after having such problems with the Wireless Department, I, again, still received bills from them!
I am considering contacting the Better Business Bureau and my lawyer because of their shady pratices! This company is completely unscrupulous and infuriating. I would advise everyone to never have anything to do with MCI!!