• Report: #91866

Complaint Review: MCI

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  • Submitted: Mon, May 17, 2004
  • Updated: Mon, May 17, 2004

  • Reported By:Mesa Arizona
MCI
PO Box 52252 Phoenix, Arizona U.S.A.

MCI ripoff Without my knowledge or approval, switched my long-distance provider from Sprint to MCI and billed me 10 times higher. Mesa Arizona

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I was using Qwest as my local phone service, and Sprint as a long-distance provider. Suddenly, without my knowledge, or my approval or any action from my side, my long distance provider had been switched to MCI in 04/16/2004, as it was stated on my phone bill. This was shown on my Qwest bill as a charge for switching my long distance provider, even though I didn't request or authorize such a change. Qwest customer service rep. explained to me that my current long-d. provider was MCI, even though it has always been Sprint. Later I recieved a bill from MCI that charged me for all long-distance calls I made from 04/16/2004 to 05/16/2004. It was as much as $19. Sprint would charge me $3 for the same service.

This is a completely unethical and dirty practice. I have no idea how MCI got access to my phone service account and switched me behind my back.

Thank you.

Ivan
Mesa, Arizona
U.S.A.

This report was posted on Ripoff Report on 05/17/2004 10:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/MCI/Phoenix-Arizona-85072/MCI-ripoff-Without-my-knowledge-or-approval-switched-my-long-distance-provider-from-Sprin-91866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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