- Report: #32332
Report - Rebuttal - Arbitrate
Complaint Review: MCI
MCImci.com Sunnyvale, California U.S.A.
MCI The Neighborhood ripoff they cannot disconnect my service and still be billing me Sunnyvale California
*Consumer Suggestion: Call your local TV Station
*Consumer Suggestion: Letters and Agencies
I called them several times and their excuse was they had trouble with the spelling of my city. Keep in mind, that I just got a bill in the mail for $19 and paid it. I called weekly about the voice mail not working. Customer service reps, if that is what you want to call them, were unprofessional, unhelpful and just plain ignorant. I finally received a bill two months later fro almost $200.
I called them immediately and they told me that I had to pay that or my service will be turned off. On 9/23, I requested that service be disconnected. As of this day 10/11/02, service is still on and I am being charged. No one has ever helped me when I called, I just got excuse after excuse.
I am not going to pay for what I did not use and I am taking them to court.
This report was posted on Ripoff Report on 10/11/2002 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/MCI/Sunnyvale-California-94086/MCI-The-Neighborhood-ripoff-they-cannot-disconnect-my-service-and-still-be-billing-me-Sunn-32332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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