- Report: #10068
Report - Rebuttal - Arbitrate
Complaint Review: MCi WORLDCOM WIRELESS, INC.
MCi WORLDCOM WIRELESS, INC.P.O. BOX 5211 NEW YORK, NEW YORK U.S.A.
MCi WORLDCOM WIRELESS RIPOFF; RECEIVED INVOICES FOR CELL PHONE I NEVER RECEIVED.
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ABOUT TWO MONTHS AGO I APPLIED FOR A CELL PHONE ON THE INTERNET. I DID NOT PAY FOR THE PHONE, BECAUSE IT WAS SUPPOSE TO BE FREE. ABOUT A MONTH LATER I RECEIVE A INVOICE FOR THE PHONE, BUT NEVER RECEIVED THE PHONE. I CALLED CUSTOMER SERVICE AND AFTER WAITING FOR AN HOUR I SPOKE TO A CUSTOMER SERVICE REP.
I WAS INFORMED THAT THEY WOULD CLOSE THE ACCOUNT. A FEW WEEKS LATER I RECEIVED ANOTHER INVOICE. I CALLED AGAIN AND WAS INFORMED AGAIN THAT THE ACCOUNT WAS CLOSED. I STILL HAVENT RECEIVED THE PHONE AND TODAY 12-27-01 I RECEIVE ANOTHER INVOICE FOR A DOUBLE PAYMENT AND CANT SEEM TO GET AHOLD OF CUSTOMER SERVICE. THERE ALWAYS BUSY.
I HAVE HAD NO PROBLEMS WITH THE CUSTOMER SERVICE REPS. THEY WERE POLITE, BUT OBVIOUSLY THIS IS A RIP OFF AND IF I GET A BAD CREDIT REPORT FROM THIS I WILL SUE THIS COMPANY AND FEEL THAT IF WE FIND MORE PEOPLE THAT HAVE THIS SAME PROBLEM THAT WE SHOULD PUT MCI OUT TO BUSINESS FOR GOOD!
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This report was posted on Ripoff Report on 12/27/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/MCi-WORLDCOM-WIRELESS-INC/NEW-YORK-NEW-YORK-10087-5211/MCi-WORLDCOM-WIRELESS-RIPOFF-RECEIVED-INVOICES-FOR-CELL-PHONE-I-NEVER-RECEIVED-10068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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