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  • Report: #10290

Complaint Review: MCi Worldcom Wireless, Inc.

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  • Submitted: Mon, December 31, 2001
  • Updated: Mon, December 31, 2001

  • Reported By:
MCi Worldcom Wireless, Inc.
P O Box 5211 New York, New York U.S.A.

MCi WORLDCOM WIRELESS---BIG TIME RIPOFFS!!

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I was a customer for over a year, but every time I received a bill it was incorrect. I had to wait forever to finally get through and then wait ON HOLD for 45 MINUTES until I talked to someone. Next time the bills come out, same thing. I finally got tired of the incorrect billing charges for "roaming charges" in my area.

I called, waited the normal 45 minutes to finally reach someone and then I canceled my service since my year was up. The customer service rep tells me that my phone had been programmed wrong and I should not have been charged those roaming charges. Well, I have asked REPEATEDLY for an audit of my account so that I can pay my final bill, but only what I owe not the additional charges they have added. I have called, e-mailed and sent letters asking for AN ITEMIZED BILL!!!

You would have thought I was asking for the moon because it has been months and I get NO RESPONSE. Now they have sent me to the credit bureau for not paying when ALL I WANT IS A CORRECT BILL SO I CAN BE FINISHED WITH THIS COMPANY. I CANNOT BELIEVE IT IS STILL IN BUSINESS WITH THEIR HORRIBLE BUSINESS PRACTICES!!

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This report was posted on Ripoff Report on 12/31/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/MCi-Worldcom-Wireless-Inc/New-York-New-York-10087-5211/MCi-WORLDCOM-WIRELESS-BIG-TIME-RIPOFFS-10290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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