- Report: #1129152
Report - Rebuttal - Arbitrate
Complaint Review: MEINEKE CAR CARE CENTER # 935
MEINEKE CAR CARE CENTER # 93513707 SW Pacific Hwy #100 Tigard, Oregon USA
MEINEKE CAR CARE CENTER # 935 Meineke Tigard, OR Bait and switch Tigard Oregon
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I took my car in for an oil change (which I had a prepaid coupon for) and to have them evaluate the car since I had just purchased it. No other services were authorized or requested. My first hint that this was not going to be a good visit should have happened when the manager of the last few years was no longer there and the company had brought in a different manager.
The manager called me to tell me that he had invested a lot of time to get into the cabin filter and that it was very dirty. He wanted to replace it even though I said I had not asked them to look at the filters and that this was not authorized work. He claimed that he would have to leave the car apart and I would wait an extended period for him to show me the filter and replace it. Pressured, I agreed to for him to change the filter as I did not have time to wait for the car when I returned.
He quoted me $40 on the phone but charged me $50 upon arrival. Filter he showed me was hardly dirty. The part cost $10 retail so he must have paid less for it. A filter company shows on Youtube how to do the change. It takes one and a half minutes to change from start to finish and is very simple.
I was lied to. I was overcharged. I received services that I did not authorize.
Do not visit this shop. Prior to this visit, I had no problems with the previous manager.
You enter this facility at your own risk!!!!!
This report was posted on Ripoff Report on 03/07/2014 07:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/MEINEKE-CAR-CARE-CENTER-935/Tigard-Oregon-97224/MEINEKE-CAR-CARE-CENTER-935-Meineke-Tigard-OR-Bait-and-switch-Tigard-Oregon-1129152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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