• Report: #723770

Complaint Review: MEMBERSHIP SERVICES

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  • Submitted: Fri, April 29, 2011
  • Updated: Fri, April 29, 2011

  • Reported By: Linda — Orting Washington United States of America
MEMBERSHIP SERVICES
THEY HAVE NONE P.O. BOX 658, Minnesota United States of America
  • Phone: 800-475-1942
  • Web:
  • Category: Customer

MEMBERSHIP SERVICES PIGGY BACKED A CHARGE OF 19.95 ONTO ANOTHER ORDER A BOX CHECKED APPARENTLY, I CANCELED MY ORIGINAL ORDER BUT DIDN'T KNOW ABOUT THIS ONE UNTIL I CHECKED MY CREDIT CARD STATEMENT MONTHS LATER. I ASKED P.O. BOX 658, Minnesota

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I ordered something in January I believe beauty products which I had to cancel if I did not want them to send me more which I did.  They said that was when my original order was placed they had a box you must UNcheck apparently because when I canceled my order before the trial period ran out, it did not cancel Membership Services which I didn't know about, so they had been charging me $19.95 per month on my visa bill for months.  I called the number when I found it on my statement and cancelled it and told them that was not fair and they said I agreed to the terms?  What terms?  So they sent me a letter saying "we have convirmed your purchase of Value Plus was made either by you or an authorized user of the card ending in ####.  Therefore based on our enrollment records you are not eligible for a refund."

I can have them further review this which will I am sure trigger another set of letters that will eventually end up saying the same thing, no refund.  Total scam and they are totally getting away with it!

This report was posted on Ripoff Report on 04/29/2011 03:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/MEMBERSHIP-SERVICES/PO-BOX-658-Minnesota-55343-0658/MEMBERSHIP-SERVICES-PIGGY-BACKED-A-CHARGE-OF-1995-ONTO-ANOTHER-ORDER-A-BOX-CHECKED-APPAR-723770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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