• Report: #450394

Complaint Review: METRO PCS

  • Submitted: Sun, May 10, 2009
  • Updated: Sun, May 10, 2009

  • Reported By:DETROIT Michigan


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I started with metro pcs with the so called family plan. I had it for 5 people for about 6 months. I decided to take my phone number to Boost Mobile. So I had 4 phones on the family plan left. They never did stop charging me for 5 phones. So May 1, 2009 all of the computers were down for Metro Pcs. So you couldn't pay your bill. They didn't come back up until May 4, 2009. I called them to get the amount that I owed. I was quoted $5.60. I called Metro Pcs and paid that right away. I am thinking that was a low cost. Then I was thinking that was there way of reinburseing me for the months that they had over charged me. So on May 10, they shut the phones off for none payment. I had them turned back on for the 5 phone plan instead of for 4. They were still charging me for 5 phones. I could never speak to a human. The robot kept hanging up on me. The way that there customer service is I wouldn't recommend Metro Pcs to no one.

DETROIT, Michigan

This report was posted on Ripoff Report on 05/10/2009 09:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/METRO-PCS/DETROIT-Michigan-48234/METRO-PCS-RIPPED-OFF-BY-SO-CALLED-FAMILY-PLAN-DETROIT-Michigan-450394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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