- Report: #1080075
Report - Rebuttal - Arbitrate
Complaint Review: MG Direct LLC
MG Direct LLC25 Monroe Street Lodi, New Jersey USA
MG Direct LLC Does Anyone Work in Customer Service???? Lodi New Jersey
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I ordered a 'Breathe-Easy" Mouthpiece (sleep aid) based on the decent reviews on their website. I had a voucher for it so the only thing I needed to pay for was $4.95 for shipping. It arrived pretty quickly however, this thing is huge. It's made out of rubber & cannot be adjusted. I am a average sized girl. It barely fit in my mouth & was making me gag. There was NO way I was sleeping with this.
I decided the next day to call. Their lines were busy all day. I waited another day & decided to send them an email. Now, keep in mind, I wasn't expecting a refund but thought maybe a credit to purchase another item. A whole week goes by with NO response so I decided to send another e-mail. Another week, no response. I tried to call again, lines busy.
I finally gave up. I just want everyone to know that your taking a chance buying from this company. Should you ever need Customer Service, GOOD LUCK!
This report was posted on Ripoff Report on 08/29/2013 08:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/MG-Direct-LLC/Lodi-New-Jersey-07644/MG-Direct-LLC-Does-Anyone-Work-in-Customer-Service-Lodi-New-Jersey-1080075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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