- Report: #25178
Report - Rebuttal - Arbitrate
Complaint Review: MIKE WOODS
MIKE WOODS1438 COOK RD. FERRIS, Texas U.S.A.
MIKE WOODS i purchased extended warranty on my jvc camcorder & HP printer and circuit city is giving me the runaround on the warranty that they sold me. the business that doesn't give a dam FERRIS Texas
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In 1998, i purchased extended warranty on my HP deskjet printer and i was told by the salesman that if i have any problems out of the printer, just bring it in for repairs and i would be given a loner printer.
The first time that i had to take the printer in i had no problems with Circuit City, but the second time that i had to take it in Circuit City did not want to honor the warranty that they had sold me.
I had to contact the corporate office to get some results form Circuit City. They ended up replacing the printer, along with another 2 year warranty.
Now that i am having problems with my printer Circuit City is again not wanting to deal with the warranty that they sold me and now they are telling me that i have to handle the problem myself by calling the warranty people and shipping it to them myself.
I was told each time that if i should have any kind of problem with the equipment that i purchased at Circuit City and they would handle it. But now the warranty has changed, you will have to handle it youself or they give a lying excuse that they don't see where i purchased extended warranty.
Each time that i have gone to Circuit City i felt as if they did'nt want to be bothered with me because it was in regards to a warranty product repairs/return.
This report was posted on Ripoff Report on 07/23/2002 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/MIKE-WOODS/FERRIS-Texas-75125/MIKE-WOODS-i-purchased-extended-warranty-on-my-jvc-camcorder-HP-printer-and-circuit-city-25178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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