- Report: #925673
Report - Rebuttal - Arbitrate
Complaint Review: MINI Cooper USA
MINI Cooper USA16215 South Dixie Hwy Miami, Florida United States of America
MINI Cooper USA South Motors MINI Be forewarned. Do not buy a MINI Cooper from South Motors! Bought a brand new 2012 MINI Countryman on May 21st, unfortunately I had a car accident May 24th- $10K worth of damages. Had car towed Miami, Florida
To add to the story I just found out that the latest missing parts, the seat belt buckles, will-not be available to ship from Europe for 10 BUSINESS DAYS!!! It will be 3 MONTHS or more before we get the car back!!
All I have asked for throughout this whole mess is for someone, South Motor or MINI USA to give me a loner or pay for my rental beyond the 30 days my insurance paid for. NOBODY is willing to step up to the plate and provide some simple customer service.
South Motors was more than willing to stand behind MINI when they were selling me the car, but not so much now. Shame on you South Motors and MINI Cooper! And shame on me for buying MINI!
This report was posted on Ripoff Report on 08/10/2012 07:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/MINI-Cooper-USA/Miami-Florida-/MINI-Cooper-USA-South-Motors-MINI-Be-forewarned-Do-not-buy-a-MINI-Cooper-from-South-Motor-925673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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