MOMENTUM DIRECT RIP OFF MOMENTUM DIRECT Magnolia Texas

I had been out of town for 6 weeks upon my return, I went on line to view my bank balance. I noticed on the bank statement that a check had cleared my account and I had not written a check on this account since right before Christmas. I clicked on the check and it showed me a copy of the check which at that point I printed a copy. I tried calling the number on the check and got a recorded message indicating that the office was close and to try back tomorrow (it was Sunday). I went to my bank (as it is open on Sunday) and told them about it. They put a stop payment on the account so no further charges can be charged. In the meantime, I checked the previous six months of bank statements and was shocked to find out that they had been hitting my account since JUNE 2007 (8 MONTHS) FOR $58.93. On Monday, I called the number and spoke to Alex whom told me that I had ordered a weight-loss product. I told him that I had not ordered any product. I further told him that I never received the product. If I had received the product, I would have called upon receiving the first shipment and ended everything at that point and called my bank to investigate the charges. I ask him what was the weigh-loss product and he replied "2-day slim down" product. I told him that I did not order any product, did not received any product and I wanted a full refund of all money returned to me promptly. He argued with me for a short time and finally told me to write down this cancellation number and he will pass our conversation to on to his supervisor. At that point I ask to speak to his supervisor and Alex told me he was busy handling other problems but assured me that his supervisor will be in contact with me. That was one week ago. I have not heard from Alex or the supervisor. I contacted my bank on Friday to file frad charges and they only gave me hope of returning 3 months of charges but would investigate further and if at all possible they will try to refund the entire amount.

In short, I never ordered the product, never received the product and I do not know how they got my bank information. Month after month, they took $58.93 our of my account for 8 months before I realized what was going on. My husband & I share this account and I never saw the statements until Monday, February 11, 2008.

I feel so violated; I feel as though I have been raped! I am in a state of disbelief.

Carol
Brookville, Indiana
U.S.A.