• Report: #983539

Complaint Review: MOMORERACK

  • Submitted: Mon, December 17, 2012
  • Updated: Mon, December 17, 2012

  • Reported By: glafy711 — Boynton Beach Florida United States of America
Internet United States of America

MOMORERACK Order shipped to a totally wrong state, Internet

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Ordered a watch to be sent to me - shipping address and billing address in Florida. Recevied a tracking number and the order was delivered to RACINE, WI 53406??

Sent an email to the customer service department stating that a mistake had been made and that this item I ordered was send to RACINE, WI 53406 not Florida. Received a response from the customer service agent Arlene which was sent was to me was : 


Hello Glafy711,

Thank you for writing in. Always here to help.

Please be informed that you can update your shipping/billing addresses before

checking out on the order process and generate it as your default shipping

destination. Also, please note that for security reasons we only ship

high-valued orders to the billing address.

If there is anything further I can do to assist you please let me know. At

Nomorerack, customer satisfaction is our main goal.


* Arlene with Customer Care   - And the ticket was closed.


Added information to the ticket again that the item was sent to RACINE, WI 53406 and that I live in Florida and they made a mistake - and the response I received was that the ticket was once again just closed.

I have tried many times to reopen this ticket but it seems that Arlene is far too busy NOT reading what I posted and closing out the ticket then to respond to me.

Now I make it a point now to tell everyone I know in the hospital that I work just how NOMORERACK does business.

This report was posted on Ripoff Report on 12/17/2012 07:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/MOMORERACK/internet/MOMORERACK-Order-shipped-to-a-totally-wrong-state-Internet-983539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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