• Report: #989610

Complaint Review: MR AUTO FINANCE INC

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  • Submitted: Tue, January 01, 2013
  • Updated: Wed, January 09, 2013

  • Reported By: zingo — houston Texas United States of America
MR AUTO FINANCE INC
18100 dinner creek dr katy, Texas United States of America

MR AUTO FINANCE INC Roben roghanaian sold a junk car with odometer showing wrong miles katy, Texas

*Consumer Comment: My Experience

*Consumer Comment: Not My Experience

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I bought a car from roben of mr auto finance ,he sold a junk car with bad trany and odometer been roll back when I ask him to take car back but he deny and treat me bad

This report was posted on Ripoff Report on 01/01/2013 01:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/MR-AUTO-FINANCE-INC/katy-Texas-77449/MR-AUTO-FINANCE-INC-Roben-roghanaian-sold-a-junk-car-with-odometer-showing-wrong-miles-kat-989610. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

My Experience

AUTHOR: dalya84yume - (United States of America)

I happen to have bought a car from. MR Auto Finance last year. Here is how things were explained to me. All cars are sold AS IS. This was greatly stressed to me at the time of purchase. Also, I took the vehicle which was a 01 Infiniti for a test drive before I bought the car. Now I am a person who is sound of mind enough to know that I need to do regular maintenance on any type of car, but not only that but I know that no one has special powers to foretell when a used car is going to have problems. I do not put that responsibility of the seller at all.

I ended up buying the car and it was explained to me that if I have any future issues with the car, then I can purchase parts through them at their dealer cost and help me fix the car up with reasonably priced labor. I
also have the option of just purchasing parts through them and getting who ever I want to do labor. Bottom line is that they know they are selling used cars and they know shit happens. When things to happen they wanted to let me know they are not the type of dealer that will just say well you are up the creek without
a paddle.

Now about a month or so after I have bought the car I did have issues with the high pressure hose, in which I went to Autozone to get diagnosed because my check engine light came on. I went to a mechanic shop and asked how much would the parts and labor. The mechanic told me the price for the hose alone was $164.95 labor not included. So I went to Mr. Roben and told him that the car was having issues. He told me to bring it by the lot and they will take a look at it, and so I took it by the lot and their price of the high pressure hose was about $94. They ordered it for me and I paid them for the part. To get it installed and everything all together I paid $140. Now $140 for parts and labor oppose to $164.95 is a $24.95 price difference. So, yes, I did save some money when I went back to the car lot.

I would also like to add that they were super appreciative that I had communicated with them that there was an issue. They told me that some people just get really frustrated and feel that they have been wronged without even coming to Roben with the problem to even try to resolve it. I really love this small dealership because they are a good bunch of people who really make an effort to help their customers. As oppose to a dealership who sells a car and dont care if its having problems or not. I also understand that when I sign documentation that says AS IS, then the people who sold it to me dont really have to help me any further than that. But MR Auto Finance did help me when I was having issues after I had purchased the vehicle. So I would like to just take this time to say maybe this individual just had a bad experience and not let one bad apple ruin the whole bunch.
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#2 Consumer Comment

Not My Experience

AUTHOR: dalya84yume - (United States of America)

I happen to have bought a car from. MR Auto Finance last year. Here is how things were explained to me. All cars are sold AS IS. This was greatly stressed to me at the time of purchase. Also, I took the vehicle which was a 01 Infiniti for a test drive before I bought the car. Now I am a person who is sound of mind enough to know that I need to do regular maintenance on any type of car, but not only that but I know that no one has special powers to foretell when a used car is going to have problems. I do not put that responsibility of the seller at all.

I ended up buying the car and it was explained to me that if I have any future issues with the car, then I can purchase parts through them at their dealer cost and help me fix the car up with reasonably priced labor. I
also have the option of just purchasing parts through them and getting who ever I want to do labor. Bottom line is that they know they are selling used cars and they know s**t happens. When things to happen they wanted to let me know they are not the type of dealer that will just say well you are up the creek without
a paddle.

Now about a month or so after I have bought the car I did have issues with the high pressure hose, in which I went to Autozone to get diagnosed because my check engine light came on. I went to a mechanic shop and asked how much would the parts and labor. The mechanic told me the price for the hose alone was $164.95 labor not included. So I went to Mr. Roben and told him that the car was having issues. He told me to bring it by the lot and they will take a look at it, and so I took it by the lot and their price of the high pressure hose was about $94. They ordered it for me and I paid them for the part. To get it installed and everything all together I paid $140. Now $140 for parts and labor oppose to $164.95 is a $24.95 price difference. So, yes, I did save some money when I went back to the car lot.

I would also like to add that they were super appreciative that I had communicated with them that there was an issue. They told me that some people just get really frustrated and feel that they have been wronged without even coming to Roben with the problem to even try to resolve it. I really love this small dealership because they are a good bunch of people who really make an effort to help their customers. As oppose to a dealership who sells a car and dont care if its having problems or not. I also understand that when I sign documentation that says AS IS, then the people who sold it to me dont really have to help me any further than that. But MR Auto Finance did help me when I was having issues after I had purchased the vehicle. So I would like to just take this time to say maybe this individual just had a bad experience and not let one bad apple ruin the whole bunch.
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