Complaint Review: MSN Network - Nationwide
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- Author Not Confirmed
- MSN Network msnmembercommunications0@msn.com Nationwide U.S.A.
- Phone: 800-386-5550
- Web:
- Category: Internet Services
MSN Network Billing after initial cancellation in 2000., claiming no record of cancellation! internet
*Consumer Comment: You Are Responsible
Show customers why they should trust your business over your competitors...
I made the major mistake of signing up for a 30 day free trial of MSN in May 2000. I called and cancelled the account on the same day of set up. I was unable to gain access to MSN immediately after providing credit card information. I took on another provider and I thought the situation was resolved. Unknown to me, MSN has been billing me since 2000 and they have refused to reimburse funds..... The individual employee's tell me that there is nothing that they can do! Please, help!
Edna
San Antonio, Texas
This report was posted on Ripoff Report on 03/20/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/msn-network/nationwide/msn-network-billing-after-initial-cancellation-in-2000-claiming-no-record-of-cancellatio-17187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
You Are Responsible
AUTHOR: John - ()
SUBMITTED: Wednesday, March 20, 2002
Edna, I hate to say it dear but, YOU blew it bigtime. You should check your credit card statement EVERY month and make sure you are not being charged for services/goods that you did not authorize. Chalk this one up as a hard lesson learned. In the future, get a cancellation number/confirmation and put it in a safe place for future reference. Best wishes!
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