To anyone who has gone on a vacation using MVI, Mini Vacations Inc. of Florida, I would suggest caution. We took a vacation in September of 2005, and submitted to receive our reimbursement of the deposit when we got back. Since September of last year, either my wife or I have contacted them and spoken to a man named Jonathan, who says that he is the supervisor there, at least 10 times. On each occasion, we have been told that our check was coming in the mail. The last time I spoke with him, Jonathan promised that the check would be in the mail Feb. 1 of this year. I asked him to send it certified, and had him verify my address. He said that he would. It is now a week later, and we have gotten nothing. We have tried to contact three separate numbers for MVI earlier today (Feb 7). One number is never answered. One number asks for either an extension or to "press 9" to get a list of employees. When 9 is pressed, it says "invalid entry". The other number goes nowhere fast. There appears to be no way to contact them. In my estimation, we have given Jonathan and MVI many opportunities to follow up with what they have said, and it simply appears that this is a dishonest man and a dishonest company. Be careful. We have a vacation that we are supposed to take to Sun Valley, ID soon, but knowing that we will have to go through MVI again, we will not be taking that vacation.
Those of you who are currently involved with MVI, Good Luck!
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