- Report: #204381
Report - Rebuttal - Arbitrate
Complaint Review: MVI Marketing, A Division Of Mini Vacations, Inc.
MVI Marketing, A Division Of Mini Vacations, Inc.410 Ware Blvd. Tampa, Florida United States of America
MVI Marketing, A Division Of Mini Vacations, Inc. We Paid $560 and Got Nothing!! Tampa Florida
After picking the dates of our requested travel time, we then paid an additional $360 which covered an interior cabin, cruise vacation. The cost now at a total of $560.
On October 10, 2005 we received a letter from MVI Marketing's Processing Department saying that, "unfortunately due to the current volatile situation with cruise lines removing ships from their fleets and re-accomodating passengers on different ships due to the hurricanes, we are unable to fulfill your date requested."
At that time we were given several options to choose from, we chose the first option which was, "to receive a full refund, and to also receive a 8 day/7 night condo stay, absolutely complimentary. No processing fees to pay."
We have not received any refund at the total of $560. We have copies of all paperwork to and from MVI Marketing, Mini Vacations, Inc., and are very disappointed with the outcome of the way this company has handled the situation. I only hope the owner of this company will do the right thing. I will do everything in my power to receive a full refund. I no longer care about the additional "condo stay"!
Courtney Hollywood, Florida
This report was posted on Ripoff Report on 08/03/2006 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/MVI-Marketing-A-Division-Of-Mini-Vacations-Inc/Tampa-Florida-33619/MVI-Marketing-A-Division-Of-Mini-Vacations-Inc-We-Paid-560-and-Got-Nothing-Tampa-Flo-204381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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