- Report: #65151
Report - Rebuttal - Arbitrate
Complaint Review: MVI Marketing Division
MVI Marketing Division410 Ware Blvd. 10th Floor Tampa, Florida U.S.A.
MVI Marketing ripoff We received a three day two night stay in Orlando Florida with free airfare They required us to send in $100 as a deposit on the airfare so we sent it ripoff deception Tampa Florida *UPDATE ..Mini Vacations contacts Rip-off Report to give a full Refund or replacement certificates to any unsatisfied customer.. even when it's not their responsibility
*REBUTTAL Owner of company: Please Call Our Toll-Free Customer Service Line
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When we decided to schedule the vacation and we had some questions, we noticed that there was no phone number on the information and no fax number and no e-mail address so that we could contact them. I had to call information to the phone number and all I got was a recording that informed me that they have no customer service department and to go to a website called www.mailmethkit.com, so I did and all I got was an application for the same information that I already had.
When I went on line to check if I could find another web site for them I noticed that there have been a lot of unhappy people that have been ripped off too. I did sent an e-mail to the company about this problem, but I haven't heard back yet. Please let me know what can be done about this situation. My husband just returned from a four month tour in Afghanistan with the Army and I was going to do this for his 55th birthday on Oct.16th.
I was very unhappy when I felt I might not be able to give this gift to him. Thank You
John and terry
This report was posted on Ripoff Report on 08/02/2003 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/MVI-Marketing-Division/Tampa-Florida-33619/MVI-Marketing-ripoff-We-received-a-three-day-two-night-stay-in-Orlando-Florida-with-free-a-65151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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