- Report: #490085
Report - Rebuttal - Arbitrate
Complaint Review: MVQ Shopping Essentials Plus/Vitacost
MVQ Shopping Essentials Plus/Vitacostwww.shoppingessentials.com Internet United States of America
MVQ Shopping Essentials Plus - Vitacost AP9* Shopping Essentials Monthly unauthorized credit card charges which "I agreed to when I accepted a rebate offer from Classmates.Com" in June '08. Internet
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In June of '08, I accepted a 3 month promotional 3 month trial offer for a Gold membership in Classmates.com. A few months later, I noticed I was still a "Gold" member and was being charged a fee every 90 days on my credit card. This continuing charge was never authorized by me. I called and cancelled that membership.
Today, Sept of '09, while reviewing charges on my credit card, I noticed that there was a monthly charge coming out and going to MVQ Shopping Essentials (22.95) and going further back to AP9* Shopping Essentials (19.95). I guess they raised their prices when they became MVQ. These charges began in June of '08.
I immediately called and discovered that this charge had resulted from me supposedly (I have NO recollection of this) accepting a $10 rebate offer from Classmates.Com when I had originally signed up for the promotional offer. I was told that I could cancel this membership and receive a refund for 1 month! I asked to speak to the supervisor and was told I would receive a full refund that would be credited to my account within 2 days. We'll see if it happens...
This report was posted on Ripoff Report on 09/04/2009 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/MVQ-Shopping-Essentials-PlusVitacost/internet/MVQ-Shopping-Essentials-Plus-Vitacost-AP9-Shopping-Essentials-Monthly-unauthorized-cred-490085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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