• Report: #129749

Complaint Review: MWI Connections & MemberWorks

  • Submitted: Tue, February 01, 2005
  • Updated: Fri, February 04, 2005

  • Reported By:Shippensburg Pennsylvania
MWI Connections & MemberWorks
9500 W. Dodge Rd. Omaha, NE 68114 Omaha, Nebraska U.S.A.

MWI Connections & MemberWorks ripoff unauthorized credit card billings Omaha Nebraska

*UPDATE EX-employee responds: MWI EXPECTATIONS/ESSENTIALS/GALLERIA/ETC= WEST TEL. CORP DOESN'T PAY IT'S EMPLOYEES HRS WORKED!!!!!

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I did business in Jan 2004 with a company named Railroad Trains, P.O. Box 939, Hicksville, NY 11802. Monthly charges under the name of Connections 800-750-4364 CT began appearing on my credit card. I didn't recognize the company's name that was billing me. I called my cc company to inquire about the origin of the charges. I was told to call the 800 number that appeared on my cc. I called and was given an address to register my complaint, that being the NE address.

I sent certified letter to NE. No reply. I then began looking on the net for some info. I found an email address, mwcorp@dealpass.com. Contacted them, they gave me the fax number at the NE address. I had just gone full circle. I faxed 402-661-2189. No reply. I then started looking on the net and found info about the Co. rip off scheme. I am now registering my complaint here. Hope more people continue to report them. Maybe news media should be contacted to research and report on this company, then more people would be aware of this rip off scheme that operates under different names, email addresses, addresses, faxs and 800 #.

Doris
Shippensburg, Pennsylvania
U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 02/01/2005 03:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/MWI-Connections-MemberWorks/Omaha-Nebraska-68114/MWI-Connections-MemberWorks-ripoff-unauthorized-credit-card-billings-Omaha-Nebraska-129749. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

MWI EXPECTATIONS/ESSENTIALS/GALLERIA/ETC= WEST TEL. CORP DOESN'T PAY IT'S EMPLOYEES HRS WORKED!!!!!

AUTHOR: Melinda - (U.S.A.)

From: Melinda
To: workathomeagent@west.com
Subject: Important Payroll Information & TAXES/IRS FORM 1099-not received
Date: Feb 4, 2005 3:15 AM
ATTENTION PAYROLL DEPT & WENDI ZELLNER;

CAN YOU EXPLAIN THE REASONING ON THE FAILURE TO SEND MY IRS 1099 TAX FORM???? IT IS PAST THE GOVERNMENT ALLOTED TIME FRAME; IT WAS SUPPOSED TO HAVE BEEN SENT NO LATER THEN 31 JAN 2005.
PLEASE EMAIL RESPONSE BACK ON BOTH THESE MATTERS. IT'S OF GREAT IMPORTANCE!!!!!

MELINDA
X- DR # 1215

-----Forwarded Message-----
From: Melinda
Sent: Feb 4, 2005 2:59 AM
To: workathomeagent@west.com
Subject: Re: Important Payroll Information

ATTENTION PAYROLL DEPT/WENDY(I) ZELLNER;

I CHECK MY PAY INFO ON ADP and HAVE NOTED THAT YOU STILL OWE ME MONEY FOR HOURS
I HAD WORKED. THIS NEEDS TO BE RENDERED WITHIN NEXT 24 HRS. HERE'S MY PROOF OF TIMES
WORKED;

Web Server Session Information 1/17/2005 12:02:02 AM
------------------------------------
AgentInboundID=1215
AgentHomePhone=9103263755
scheduleStart=1/17/2005
scheduleEnd=1/17/2005 4:00:00 AM
currentServerTime=1/17/2005 12:01:59 AM
ProjectId=DR
AISDB=vacd2
AISGroup=0
AISGroupPriority=0
AISProxyAddress=10.1.0.211
PALPhone=8663287455
TandemIP=10.19.123.27
TandemPort=4100
RSS=rss.workathomeagent.net
schedule Duration(Minutes)=239
Reported User Ip=67.77.50.75
Web Server Ip=10.252.3.123
1/17/2005 12:59:53 AM-Browser Properties
1/17/2005 12:59:53 AM---------------------------------------
1/17/2005 12:59:53 AM-UserAgent=Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
5.1; SV1; .NET CLR 1.1.4322)
1/17/2005 12:59:53 AM-Browser Version=Mozilla ;SP2; Microsoft Internet Explorer
4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
1/17/2005 12:59:54 AM-Information Event Received InfoCode=10035
1/17/2005 12:59:54 AM-SoftPhone InfoaisDB:vacd2 agentID:1215 agentInboundTermID:00
agentPhone:9103263755 aisGroup:0 projectID:DR aisGroupPriority:0 aisAction: palNumber:8663287455
scheduleEnd:2005/01/17_04.00.00
1/17/2005 12:59:55 AM-Connected to Tandem
1/17/2005 12:59:55 AM-Rumba Properties
1/17/2005 12:59:55 AM---------------------------------------
1/17/2005 12:59:55 AM-autoReconnectValue=False
1/17/2005 12:59:55 AM-hostAddressValue=10.19.123.27
1/17/2005 12:59:55 AM-hostPortValue=4100
1/17/2005 12:59:55 AM-serverNameValue=rss.workathomeagent.net
1/17/2005 12:59:55 AM-SSLAuthenticationValue=False
1/17/2005 12:59:55 AM-SSLEnabledValue=True
1/17/2005 12:59:55 AM-Rumba traceLevel=0
1/17/2005 12:59:55 AM-Keep Alive Processing will stop at 1/17/2005 4:58:52 AM
1/17/2005 12:59:55 AM-Keep Alive interval =5 Minutes
1/17/2005 12:59:56 AM-Tandem 3270 Connection= HOST: PRDB-ZTCH WINDOW: \PRDB.$PAH0:7801905.#X0020

1/17/2005 12:59:57 AM-Term ID=0020
1/17/2005 4:59:54 AM-Last Keep Alive time=1/17/2005 4:54:55 AM
1/17/2005 4:59:54 AM-Total Keep Alives Sent=47
1/17/2005 4:59:54 AM-SoftPhone InfoaisDB:vacd2 agentID:1215 agentInboundTermID:0020
agentPhone:9103263755 aisGroup:0 projectID:DR aisGroupPriority:0 aisAction:AIS_MK_READY
palNumber:8663287455 scheduleEnd:2005/01/17_04.00.00
1/17/2005 4:59:55 AM-Keep Alive Processing Stopped due to end of schedule



Web Server Session Information 1/17/2005 4:37:49 AM
------------------------------------
AgentInboundID=1215
AgentHomePhone=9103263755
scheduleStart=1/17/2005 4:30:00 AM
scheduleEnd=1/17/2005 6:00:00 AM
currentServerTime=1/17/2005 4:37:44 AM
ProjectId=DR
AISDB=vacd2
AISGroup=0
AISGroupPriority=0
AISProxyAddress=10.1.0.211
PALPhone=8663287455
TandemIP=10.19.123.27
TandemPort=4108
RSS=rss.workathomeagent.net
schedule Duration(Minutes)=83
Reported User Ip=67.77.50.75
Web Server Ip=10.252.3.123
1/17/2005 5:34:48 AM-Browser Properties
1/17/2005 5:34:48 AM---------------------------------------
1/17/2005 5:34:48 AM-UserAgent=Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
5.1; SV1; .NET CLR 1.1.4322)
1/17/2005 5:34:48 AM-Browser Version=Mozilla ;SP2; Microsoft Internet Explorer
4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
1/17/2005 5:34:50 AM-Information Event Received InfoCode=10035
1/17/2005 5:34:50 AM-SoftPhone InfoaisDB:vacd2 agentID:1215 agentInboundTermID:00
agentPhone:9103263755 aisGroup:0 projectID:DR aisGroupPriority:0 aisAction: palNumber:8663287455
scheduleEnd:2005/01/17_06.00.00
1/17/2005 5:34:51 AM-Connected to Tandem
1/17/2005 5:34:51 AM-Rumba Properties
1/17/2005 5:34:51 AM---------------------------------------
1/17/2005 5:34:51 AM-autoReconnectValue=False
1/17/2005 5:34:51 AM-hostAddressValue=10.19.123.27
1/17/2005 5:34:51 AM-hostPortValue=4108
1/17/2005 5:34:51 AM-serverNameValue=rss.workathomeagent.net
1/17/2005 5:34:51 AM-SSLAuthenticationValue=False
1/17/2005 5:34:51 AM-SSLEnabledValue=True
1/17/2005 5:34:51 AM-Rumba traceLevel=0
1/17/2005 5:34:51 AM-Keep Alive Processing will stop at 1/17/2005 6:57:47 AM
1/17/2005 5:34:51 AM-Keep Alive interval =5 Minutes
1/17/2005 5:34:51 AM-Tandem 3270 Connection= HOST: PRDB-ZTCH WINDOW: \PRDB.$PAH8:8063025.#X0048

1/17/2005 5:34:52 AM-Term ID=0048
1/17/2005 6:57:55 AM-Last Keep Alive time=1/17/2005 6:54:50 AM
1/17/2005 6:57:55 AM-Total Keep Alives Sent=16
1/17/2005 6:57:56 AM-SoftPhone InfoaisDB:vacd2 agentID:1215 agentInboundTermID:0048
agentPhone:9103263755 aisGroup:0 projectID:DR aisGroupPriority:0 aisAction:AIS_MK_READY
palNumber:8663287455 scheduleEnd:2005/01/17_06.00.00


Web Server Session Information 1/17/2005 6:58:39 AM
------------------------------------
AgentInboundID=1215
AgentHomePhone=9103263755
scheduleStart=1/17/2005 7:00:00 AM
scheduleEnd=1/17/2005 8:00:00 AM
currentServerTime=1/17/2005 6:58:35 AM
ProjectId=DR
AISDB=vacd2
AISGroup=0
AISGroupPriority=0
AISProxyAddress=10.1.0.211
PALPhone=8663287455
TandemIP=10.19.123.42
TandemPort=4106
RSS=rss.workathomeagent.net
schedule Duration(Minutes)=62
Reported User Ip=67.77.50.75
Web Server Ip=10.252.3.123
1/17/2005 7:55:27 AM-Browser Properties
1/17/2005 7:55:27 AM---------------------------------------
1/17/2005 7:55:27 AM-UserAgent=Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
5.1; SV1; .NET CLR 1.1.4322)
1/17/2005 7:55:27 AM-Browser Version=Mozilla ;SP2; Microsoft Internet Explorer
4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
1/17/2005 7:55:28 AM-Information Event Received InfoCode=10035
1/17/2005 7:55:28 AM-SoftPhone InfoaisDB:vacd2 agentID:1215 agentInboundTermID:00
agentPhone:9103263755 aisGroup:0 projectID:DR aisGroupPriority:0 aisAction: palNumber:8663287455
scheduleEnd:2005/01/17_08.00.00
1/17/2005 7:55:29 AM-Connected to Tandem
1/17/2005 7:55:29 AM-Rumba Properties
1/17/2005 7:55:29 AM---------------------------------------
1/17/2005 7:55:29 AM-autoReconnectValue=False
1/17/2005 7:55:29 AM-hostAddressValue=10.19.123.42
1/17/2005 7:55:29 AM-hostPortValue=4106
1/17/2005 7:55:29 AM-serverNameValue=rss.workathomeagent.net
1/17/2005 7:55:29 AM-SSLAuthenticationValue=False
1/17/2005 7:55:29 AM-SSLEnabledValue=True
1/17/2005 7:55:29 AM-Rumba traceLevel=0
1/17/2005 7:55:29 AM-Keep Alive Processing will stop at 1/17/2005 8:57:25 AM
1/17/2005 7:55:29 AM-Keep Alive interval =5 Minutes
1/17/2005 7:55:30 AM-Tandem 3270 Connection= HOST: PRDB-ZTCX WINDOW: \PRDB.$PAH6:8060977.#X0236

1/17/2005 7:55:31 AM-Term ID=0236
1/17/2005 9:00:28 AM-Keep Alive Processing Stopped due to end of schedule
1/17/2005 9:01:16 AM-Last Keep Alive time=1/17/2005 9:00:28 AM
1/17/2005 9:01:16 AM-Total Keep Alives Sent=13
1/17/2005 9:01:16 AM-SoftPhone InfoaisDB:vacd2 agentID:1215 agentInboundTermID:0236
agentPhone:9103263755 aisGroup:0 projectID:DR aisGroupPriority:0 aisAction:AIS_MK_AVAL
palNumber:8663287455 scheduleEnd:2005/01/17_08.00.00


JUST IN CASE YOU THOUGHT I MAY HAVE BEEN ONE OF THE NIAVE, GULLIBLE, AND PASSIVE
EMPLOYEES...
I MADE SURE I NOTED THE HOURS!!!!! SEEING HOW YOU HAVE FAILED TO PAY ALL THE HOURS
WORKED!!!!!! ( NOTE; THIS IS FROM YOUR SYSTEMS @ WEST TEL. CORP/WEST BUSINESS SERVICES )

SINCERELY,
MELINDA

-----Original Message-----
From: workathomeagent@west.com
Sent: Jan 7, 2005 2:55 PM
To: lacesweet@earthlink.net
Subject: Important Payroll Information

Dear Melinda ****;
Please understand that the Payroll Department has until January 31st to mail out
the 1099's to all Contractors. Please do not contact Payroll and ask for your 1099
form to be sent to you early as they will not be able to honor this request. Thank
you for your patience and understanding in this matter.

WorkAtHomeAgent Staff
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