- Report: #93054
Report - Rebuttal - Arbitrate
Complaint Review: MWI Homeworks Plus
MWI Homeworks Plus7030 Hayvenhurst Ave Van Nuys, California U.S.A.
MWI Homeworks Plus rip-off! Unauthorized credit card charges! Van Nuys California
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I never have rec. a gift card for Home Depot. My membership(?) was cancelled and I was offered a refund for 1 month. I was also told that I would be transferred to someone who could refund the rest. After being transferred, I was told I could get a refund for only one more month because the contract had been fulfilled. (What contract?)
I just asked that if it was satisfied, then where was my gift card. I was told it was sent in January. She could not tell if it had been used yet and offered to send another one. I told her I didn't want another card. I wanted my money back. She said she could not authorize... only put in a request.
I then ranted and asked for a supervisor or someone higher up. I was told there was nobody higher. I asked her who she answered to and she said noone?? I ranted some more, and finally, she offered to refund all money within 3-5 bx. days. We shall see if I get my refund.
This report was posted on Ripoff Report on 05/26/2004 12:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/MWI-Homeworks-Plus/Van-Nuys-California-91406/MWI-Homeworks-Plus-rip-off-Unauthorized-credit-card-charges-Van-Nuys-California-93054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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