On April 22, 2004 A charge was process to my PayPal card in the amount of $111.33 to a company named as MWI* LIFESTYLE REWARDS 8778747123 CD. When the company was contacted at the phone number listed (877874712) I was informed that the purchase was authorized on February 29, 2004 during a telephone purchase for a product offered via the television. Checking my card records shows NO purchase transactions on or near February 29, 2004.
MWI did offer to cancel the membership offer and issue a refund that would be processed within 2 business days. I called back on April 27, 2004 and was told that the credit was issued and should show up on my account that day or the next. I talked with Jane and was given the transaction number of 16479. On April 28, 2004 I again placed to call to find out why the refund has not been issued and was told that it may take 5 to 7 business days for their financial institution to process the credit and that they will send a letter to my mailing address confirming the cancellation and refund.
This group of companies has a lengthy history of defrauding U.S. citizens, resulting in several punitive court judgements including a Nebraska case with national effect, forcing this company to return funds taken from consumers without their knowledge or permission (in at least a couple of states, they have to refund DOUBLE the victim's money!)
Among other names, this company apparently operates as:
CardMember Protection Service
Countrywide Dental Program
Countrywide Dental & Health Program
Essentials, or MWI Essentials
Home & Garden Rewards
ValueMax Shopping Service
Countrywide Dental & Health Program from Sears
Countrywide Dental Program from Sears
HealthTrends from Sears
Health Connections from Sears
MoneyMaster Sears Health Connections
Sears PremierHealth Trends
and probably starts up new ones as quickly as the old ones become known!
Posted office address:
MemberWorks Canada Corporation
1801 McGill College, suite 800
Montreal, Canada H3A 2N4
877-874-7123 or 800-847-7860
I wish to see this company held accountable somehow. I want the general public to be made aware of how this company operates so that they may be somewhat protected. I want refunds issued in a more responsible manner - IE IMMEDIATELY!!!