- Report: #118302
Report - Rebuttal - Arbitrate
Complaint Review: MWI, MWI Essentials, MWI Connections, Businessmax
MWI, MWI Essentials, MWI Connections, Businessmax9500 West Dodge Omaha, Nebraska U.S.A.
MWI, MWI Essentials, MWI Connections, Businessmax, 24 Assist - Canada 24 Protect Charging for services after purchasing business cards from Vistaprint Ripoff Omaha Nebraska
11/11/2004 OVERLIMIT FEE $29.00
I called the toll free number and asked what the charge was for. I was asked my home phone number and had to verify my home address. I had never heard of this company. I spoke with Dehsay-#9274 at said number. She told me I had received emails notifying me that my 30 day trial had expired and needed to cancel prior to this date. She informed me I signed up for this service. I don't even know what the service is. I have to assume Vistaprint forwarded my credit card information. Deshay provided me with the Corportate Headquarters address of 9500 West Dodge, Omaha, NB 68114.
Upon searching for this business, I found the parent company is MWI. As listed with the BBB, this company has the following AKA's:
24 Assist - Canada
American Express Health Services
Card Protect Plus - Canada
Cardmember Protection Service
Countrywide Dental & Health
First USA CWD
Home & Garden Rewards
Lifestyles Rewards - Canada
MKS Simple Escapes 2
Quick Assist - Canada
Sears Health Connections
Simple Escapes 2
Travel Club AMEX
Travel Source - Canada
ValueMax - Canada
The Better Business Bureau has suspended this company's membership as of October 2003, pending a government action. What, if any, is the outcome of this investigation?
I also found a settlement in the State of California
How is it possible for this company to continue to do business and intentionally mislead consumers. I never authorized or gave my credit card to this company. I am outraged that companies can share my credit card number without my knowledge.
I look forward to someone contacting me in regards to this matter and advise what actions are being done to prevent this from happening to other unsuspecting consumers.
I would like the 9.95 credited to my credit card, along with the 29.00 my credit card company charged me for an overlimit fee. I have also spent 2.5 hours on the phone with both Businessmax and Vistprint. In additon to time on the phone, I have spent time researching this company and their unethical business practices.
This report was posted on Ripoff Report on 11/16/2004 08:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/MWI-MWI-Essentials-MWI-Connections-Businessmax/Omaha-Nebraska/MWI-MWI-Essentials-MWI-Connections-Businessmax-24-Assist-Canada-24-Protect-Charging-118302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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