• Report: #93662

Complaint Review: MWI Valuemax Canada - Lifestyle Rewards

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  • Submitted: Fri, June 04, 2004
  • Updated: Fri, June 04, 2004

  • Reported By:North York Ontario
MWI Valuemax Canada - Lifestyle Rewards
1801 McGill College Suite 800 Quebec, Ontario Canada

MWI Valuemax Canada - Lifestyle Rewards MWI Valuemax - Lifestyle Rewards ripoff customers with charges on credit cards Quebec Quebec

*Consumer Suggestion: I thnk you should have let your company accounting people take care of the problem

*Consumer Suggestion: I thnk you should have let your company accounting people take care of the problem

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When I received my bill today (June4) I found that on May 12, 2004 a charge was processed to my American Express Corporate Card in the amount of $159.95 from a company named MWI Valuemax Canada 877-874-7123. The desciption was listed as Club Memebership. I had no idea what this was about so I ran a search on the internet and came across several reports about credit card rip offs from this company.

I called them at 877-874-7123 and a representative advised the company was Lifestyle Rewards whom I had never heard of. The rep wanted me to verify all kinds of personal information but I refused until he advised what the charge was all about. then, I would not give him personal information, asking instead for him to tell me what was on file for my address and I only confirmed that it. The charge, he said, stemmed from a telephone response for an order of something from the television. He couldn't give me a date of the order, only stating that it was a recent purchase. He said that during a telephone conversation I had agreed to this membership that would give me great discounts for items at Sears, Future Shop and many other store. He also said that they had sent me a package in the mail recently that gave me all the details and cards.

I have never received anything nor have I ordered or agreed to anything over the phone. There have been no other charges to my credit card. He also said that I had 30 days to cancel the memebership.

In no uncertain terms I advised that I wanted the membershop cancelled. He tried to convince me that it was a great deal. I still refused. He went off line and came back trying me to offer me a $40 coupon for gas purchases. He would send me a coupon and all I had to do was send it back with receipts of gas purchase and I would get my money back. I was not interested. He said it was being offered as an apology for my troubles.

I insisted that the membership be cancelled and full refund given. He said that he processed the cancellation for the full amount of $159.95 and it should appear either on the next statement or the one after that.
He gave me the cancellation number. I questioned why it would take so long and he replied that it depends on the billing dates. I let him know that I fully expected the reversal on my very next statement so that no late charges would be applied by Amex. He thought that I might want to pay it and have the credit sit on my bill and get eaten up by future purchases. I told him that he must be off his nut to think that I'd do that.

To make matters worse, since it is a corporate card and I am not allowed to make personal purchases on it, my company has cancelled my card. I have explained what has happened but they have a zero tolerence rule and refuse to reverse their decision.

So monitor your credit card charges carefully and be aware of these rip offs.

Barbara ann
North York, Ontario
Canada

This report was posted on Ripoff Report on 06/04/2004 11:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/MWI-Valuemax-Canada-Lifestyle-Rewards/Quebec-Ontario-M3A2X6/MWI-Valuemax-Canada-Lifestyle-Rewards-MWI-Valuemax-Lifestyle-Rewards-ripoff-customers-93662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

I thnk you should have let your company accounting people take care of the problem

AUTHOR: David - (U.S.A.)

I had a charge on my company VISA. My name was on the card but the card account belonged to the company I worked for. One month I got hit with a MFI or WFI Friends bogus charge. I turned it back to my company accounting dept and they dealt with it. I'm afraid by trying to resolve any of it yourself you may have made it look like a personal charge in your company's eyes. By the way my charge surfaced a month after I used the card for travel arrangements (airfare, hotel, car rental, registration fees, etc) to California for a conference. I'm sorry your company couldn't have been more sympathetic since it was a corporate card.
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#2 Consumer Suggestion

I thnk you should have let your company accounting people take care of the problem

AUTHOR: David - (U.S.A.)

I had a charge on my company VISA. My name was on the card but the card account belonged to the company I worked for. One month I got hit with a MFI or WFI Friends bogus charge. I turned it back to my company accounting dept and they dealt with it. I'm afraid by trying to resolve any of it yourself you may have made it look like a personal charge in your company's eyes. By the way my charge surfaced a month after I used the card for travel arrangements (airfare, hotel, car rental, registration fees, etc) to California for a conference. I'm sorry your company couldn't have been more sympathetic since it was a corporate card.
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