• Report: #61777

Complaint Review: MWI*Simple Escapes

  • Submitted: Wed, June 25, 2003
  • Updated: Thu, July 03, 2003

  • Reported By:Cincinnati Ohio
MWI*Simple Escapes
www.simpleescapes.com Stamford, Connecticut U.S.A.

Simple Escapes, MWI*Simple Escapes, MKS Simple Escapes 2, MMI Simple Escapes, RIPOFF! Simple Escapes is a scam con-artist, fraudulent business I found on the internet. They've screwed others, and now they're trying to do it to me. Stamford Connecticut

*Author of original report: They refunded my money!

*Author of original report: Information regarding Member Works, Inc.

*Author of original report: Complaint filed with Better Business Bureau

*Author of original report: ILLEGAL CHARGE!

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I found Simple Escapes through another website. I clicked on it because it offered a $25.00 Gift Card to K-Mart. I went to close the window because I wasn't interested, but then got a pop-ip window that said they'd give me 2 $25.00 Gift Cards. I thought, ok, I'll do it, get the information and the Gift Cards. It was for a 30-day trial period anyway so I could always cancel. This was on May 27, 2003.

I never received the membership kit in the mail. I called them on June 18, 2003 to tell them I never received it, and they were going to send another one out to me via US Postal Mail.

I checked my checking account today (June 25, 2003) and learned that they'd already charged the $14.95 monthly membership fee to my account, which made my account become overdrawn.

I called them at 1-877-836-6903 and spoke to a CSR and his supervisor. I was told that they would cancel my account and refund the $14.95, but that as per their policy, they are not responsible for any overdrawn bank charges on memberships that are bought over the Internet. I told her this was not acceptable, and asked to speak to her supervisor. She told me to fax Consumer Affairs at 402-661-2198, which has been trying to go through now for almost 30 minutes.

I will update this as I get more information, but I plan on filing a claim wiht the Better Business Bureau when I'm done here. I'm also thinking of creating a website that will warn others. Contact me if you have anything to add, or can think of anything else I can do. Thanks!

Kelly
Cincinnati, Ohio
U.S.A.

This report was posted on Ripoff Report on 06/25/2003 09:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/MWISimple-Escapes/Stamford-Connecticut-not-listed/Simple-Escapes-MWISimple-Escapes-MKS-Simple-Escapes-2-MMI-Simple-Escapes-RIPOFF-Sim-61777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

They refunded my money!

AUTHOR: Kelly - (U.S.A.)

YEAH!!!!!

They refunded my overdraft fees yesterday! All I did was stay on top of them. I called them and faxed them about every other day or so. I also sent letters to each Member Works office by US Mail.

Do whatever you can, say whatever you have to.

Thanks!
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#2 Author of original report

Information regarding Member Works, Inc.

AUTHOR: Kelly - (U.S.A.)

Corporate Headquarters:
680 Washington Blvd.
Stamford, CT 06901
(203) 324-7635

Other Offices:
9500 West dodge Rd.
Omaha, NE 68114-3314

7324 Southwest Freeway
Suite 2000
Houston, TX 77074

MemberWorks Canada Corp.
1801 McGill College
Suite 800
Montreal, Canada H3A 2N4

WEBSITE: www.memberworks.com
Phone # that I called 1-877-836-6903
FAX: 1-402-661-2198

I got their website from the Better Business Bureau when I filed my complaint.
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#3 Author of original report

Complaint filed with Better Business Bureau

AUTHOR: Kelly - (U.S.A.)

I filed a complaint with the Better Business Bureau today also. While doing so, I found a website for either Simple Escapes' parent company or an affiliate. It is www.memberworks.com, Corporate Offices:
Headquarters
680 Washington Boulevard
Stamford, CT 06901
(203) 324-7635

I sent them an email also. I'm going to call this phone number also.
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#4 Author of original report

ILLEGAL CHARGE!

AUTHOR: Kelly - (U.S.A.)

I wanted to add that they charged my account prior to my 30-day trial period being up. THIS IS ILLEGAL!
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