• Report: #999022

Complaint Review: MY INFO BILL

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  • Submitted: Fri, January 18, 2013
  • Updated: Thu, February 14, 2013

  • Reported By: Eles1 — MILTON Florida U.S.A.
MY INFO BILL
Internet United States of America

MY INFO BILL MY FEE PLAN I was doing some research on the background of an individual where they offered this service for $1.00. Wrong Not only did they charge me the $1.00, they took out an additional $19.95 and never prov Internet

*REBUTTAL Owner of company: My Fee Plan Charge Resolution

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I needed to do some reasearch on an individual and saw My Info Bill, My Fee Plan which offered this service for $1.00  After giving my credit card information, the site charged me the $1.00 plus, an additional, unauthorized $19.95.  I tried calling their their telephone number to report the extra charge and surprise, surprise, the number was not a working number.  And to add insult to injury, I never recieved the information for which I was overcharged.

This report was posted on Ripoff Report on 01/18/2013 07:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/MY-INFO-BILL/internet/MY-INFO-BILL-MY-FEE-PLAN-I-was-doing-some-research-on-the-background-of-an-individual-wher-999022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

My Fee Plan Charge Resolution

AUTHOR: JoshCustomerService - (USA)

Hello Eles1,

We apologize for the inconvenience. There was clearly some confusion with this purchase.  Please email us at manager@myfeeplan.com to make sure your refund request, and you can receive your money back in full.

Regards,
Customer Support.
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