• Report: #939846

Complaint Review: MYCASH GUARDIAN

  • Submitted: Tue, September 11, 2012
  • Updated: Mon, February 18, 2013

  • Reported By: Melissa — Lake Balboa California United States of America
MYCASH GUARDIAN
Internet United States of America

MYCASH GUARDIAN MYCASH GUARDIAN 8884855853 They fraudulently processed a $29.95 ACH withdrawal. I don't know them. I did purchase from WonderShare the same day for same amount, but WonderShare withdrew their $29.95 as a card purchase. Internet

*UPDATE Employee: Wondershare Customer Service Responds

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I noticed an ACH withdrawal from my bank account that referenced: MYCASH GUARDIAN 8884855853 in the amount of $29.95.  I never conducted business with them & am not sure how they got access to my bank account info to do an ACH. 

I did order from WonderShare the same day for $29.95, but WonderShare withdrew the $29.95 as a card purchase on the same day.  I did not provide my bank account info to WonderShare, only my bank debit card number.

I did recently request & receive a payday loan online, but not from MYCASH GUARDIAN.  I'm closing out my bank account as my bank account may have been comprised from this online transaction.

This report was posted on Ripoff Report on 09/11/2012 07:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/MYCASH-GUARDIAN/internet/MYCASH-GUARDIAN-MYCASH-GUARDIAN-8884855853-They-fraudulently-processed-a-2995-ACH-withdr-939846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Wondershare Customer Service Responds

AUTHOR: Teresa - (United States of America)

Hi Melissa,

We would like to express our sincerest apology for the inconvenience. Wondershare cooperate with third party payment platform Digital River, and assure 100% secure during payment.

Please contact us and attach the bill receipt to us, we will help you look into the case and give respond with solution. Contact info:
http://support.wondershare.com/contact-support/contact-support-team1.html

Our aim is to regain your confidence and trust. If you have any other concerns that you would like to address, please feel free to contact us.
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